Senior Marketing Operations Manager, Smartsheet
$145-190k
Salary dependent on location
More information about location
Dynamic workspace platform for collaboration
Job no longer available
Dynamic workspace platform for collaboration
1001+ employees
Job no longer available
$145-190k
Salary dependent on location
More information about location
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- 12+ years of marketing experience with 5+ years in Marketing Operations or a similar role
- 3+ years in SaaS/Software/Technology marketing with PLG experience preferred. B2B experience preferred
- Must be familiar with or able to quickly learn a variety of martech platforms and business application systems including but not limited to: CRM, MAP, CEP, Data Enrichment, Analytics, and more. Experience with Marketo, Salesforce, Snowflake, and Tableau preferred
- A solid understanding of strategy, planning, execution, and tracking of marketing activities, as well as managing a marketing funnel
- Experience working cross-functionally to drive alignment and successfully accomplish goals
- Strong affinity to data, sales and marketing metrics, and continuous optimization
- Very strong organizational and written/verbal communication skills; must be able to prepare presentations and be comfortable speaking to groups; must be comfortable dealing with sales/executive management
- Ability to work in the US on an ongoing basis
What the job involves
- As a Senior Marketing Operations Manager at Smartsheet, you will play a critical role in orchestrating, measuring, and optimizing our marketing efforts
- You will be responsible for driving projects, overseeing processes, implementing strategies, and ensuring alignment across various marketing functions to drive efficiency, scalability, and revenue growth
- This position will report to the Director, Marketing Platform Operations
- It is an individual contributor position with potential to grow a team in the future
- Data analysis and insights: Drive marketing measurement, funnel reporting, and marketing attribution. Orchestrate the collection and dissemination of data-driven insights to inform decision-making and optimize marketing performance. Develop reporting frameworks and KPIs to track, analyze, and report on marketing initiatives' effectiveness. Dig into data anomalies and recommend or drive solutions
- Technology implementation: Evaluate, recommend, and implement marketing technologies and automation tools to enhance operational efficiency and enable marketing success
- Strategic planning and program ownership: Collaborate with cross-functional teams throughout the organization to develop, operationally support, and measure marketing strategies aligned with business objectives. Translate business goals into operational plans and tactics and see initiatives through to completion. Report out to senior leadership regularly on impactful programs and projects
- Process optimization: Design, implement, and refine marketing processes, workflows, and systems to improve efficiency and effectiveness. Document systems and processes in shareable workflows, docs, sheets, and slides, to maximize visibility and impact
- Cross-functional collaboration: Work closely with marketing, sales, business intelligence (BI), finance, and other teams to ensure alignment, streamline processes, and drive results
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies Lucid and Atlassian, Smartsheet saw strong growth between 2020-2022, achieving almost 40% year on year revenue increases through 2022. If the company can continue this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, leading to it being the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Whilst remaining broad in application, it is also expanding and upgrading its product offerings; this may prove crucial in further distinguishing itself from well-backed startups like Monday.com and Asana as they begin jostling for market space.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2017
$61m
SERIES F
May 2014
$35m
SERIES E
Total funding: $128.4m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
- Equity - Restricted Stock Units (RSUs) with all offers
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
Company HQ
West Bellevue, Bellevue, WA
Leadership
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
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