Associate Product Manager, Aisera
$133.7k
More information about location
Office located in Palo Alto, CA
AI-driven workplace automation software
Job no longer available
AI-driven workplace automation software
201-500 employees
Job no longer available
$133.7k
More information about location
Office located in Palo Alto, CA
201-500 employees
Company mission
To help users with greater self-service by automating common to complex actions and tasks.
Role
Who you are
- Bachelor’s degree or higher in Business Administration, Global Finance, Computer Science, or any STEM (Science, Technology, Engineering or Mathematics) field of study and 1-year of experience in the job offered or in any related position(s) involving product management
- Qualified applicants must also have demonstrable proficiency, skill, experience, and knowledge with the following:
- Develop/launch products in one or more technologies: Artificial Intelligence (AI), Cloud, SaaS, RPA Enterprise Applications, Internal Help Desk
- Functional domains: Product Management, Engineering, UX/UI, Customer Support, Pre-Sales, Sales
What the job involves
- Aisera, Inc. in Palo Alto, CA is seeking Associate Product Manager(s) to oversee product development or monitor trends that indicate the need for new products and services
- Write product specifications for the engineering and data science teams
- Collect feedback from customers and prospects to create a unified product backlog
- Analyze the IT Operations, Cloud Operations, and Service Operations market to help clarify the company’s competitive position
- Establish shared vision across the company by building consensus on priorities leading to product execution
- Deliver product roadmaps for area of responsibility
- Enable Customer Success teams with go-lives and continuous improvement
- Work with marketing team on GTM product assets
- Support sales and pre-sales in Sales cycles and closing deals
- This position does not supervise any personnel or participate in any management decisions, nor does this position plan, direct or coordinate the activities of any personnel
Our take
Aisera is an intelligent process automation platform startup that automates tasks, actions, and workflows for customers using AI tech. Thus providing its users with cost-cutting opportunities, while boosting productivity.
With the increased interest in AI solutions, plenty of competitors are vying for a position in the lucrative and expanding workflow automation market. From startups like WorkFusion, and strong contender UiPath, to larger giants like Microsoft and IBM, Aisera is under pressure to distinguish itself. However, as it is the world's first AI-driven EX and CX service platform, the company has seen an unprecedented 300% YOY growth.
Aisera counts on a 75 million strong user base, including big-name enterprise clients like Zoom, McAfee, and Autodesk. This demonstrable success in helping large companies accommodate growth without compromising on customer service will prove vital in winning significant market share. Its accelerated focus on strategic partnerships, which currently include the likes of Microsoft, Salesforce, and Slack, and further product development is likely to see Aisera continue gaining momentum.
Freddie
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2022
$90m
SERIES D
Apr 2021
$40m
SERIES C
Total funding: $218.5m
Company benefits
- Stock options
- Remote work friendly
- Medical, dental, and vision plans
- $1000 as a one-time home office upgrade
- Employee and Customer referral programs to participate in the success
Company HQ
Alviso, San Jose, CA
Articles
Leadership
Muddu Sudhakar
(CEO)Before co-founding Aisera, Muddu worked as CEO for Caspida, Cetas, Kazeon, Sanera and Rio Design. He holds a PhD in Computer Science from the University of California and owns more than 40 patents.
Christos Tryfonas
(Chief Architect)Before co-founding Aisera, Christos founded and was CTO of Caspida, a cyber-security company. He has also co-founded Cetas, a cloud analytics company, and Kazeon Systems.
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