Manager of Product Management, Mastercard
Agentic Commerce
$156-265k
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
$156-265k
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders
- Comfortable acting as a decision maker in high-ambiguity, high-pressure workstreams. You have a demonstrated ability to synthesize disorganized inputs and oppositional stakeholder interests into a cohesive strategic point of view. You are an alliance-builder and alignment-finder even in contentious situations
- Strong experience and knowledge of the business drivers of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets
- Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants
- High degree of comfort and firsthand experience using agentic coding tools (Claude Code, Codex, etc.) – you’d be excited to showcase a few personal or professional projects, and you can distinguish between high-quality and low-quality AI practices and products
- Fluency in the tech sector, including deep technology foundations and thorough industry awareness
- Fluency in the business side of the tech industry, including current movers in AI and blockchain
- Comfortable rapidly absorbing large volumes of complex business and technical knowledge. You seek out daunting intellectual challenges as a pastime
- Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems
- Extremely strong presentations, supported by strong written and verbal communication skills
- Comfortable communicating strategy, competitive insights, and complex ideas to executive leadership
- Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes
- Bachelor's degree required
What the job involves
- The Mastercard Agentic & Digital Growth Products team is looking for a Manager, Product Management to help build, deliver, and scale products and strategies for agentic commerce, including multi-rail machine payments
- Our team leads Mastercard's efforts to build and scale digital payment products that enable commerce across devices, contexts, and geographies. We work with the biggest names in tech, ecommerce and financial services to leverage Mastercard's technological capabilities to solve partner business problems, create new propositions, and ensure seamless, secure and inclusive payments
- The Manager, Product Management, Agentic Commerce will be focused on defining key strategic and commercial elements of Mastercard's strategy to enable access to digital credentials wherever AI agents are being enabled for payment. This individual will drive components of Mastercard’s product suite from concept to market launch and scale across global markets
- Success in this endeavor will mean delivering a cutting-edge customer and developer experience, accelerated onboarding capabilities, and a robust commercial strategy for the products in focus
- Act as product lead for features of Mastercard’s flagship agentic commerce products. Collaborate and interface daily with internal and external stakeholders and customers, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers, to ensure the strategic (competitive, commercial) landscape is thoroughly understood, documented, and incorporated into the product roadmap
- Regularly present these findings to executive leadership
- Help to develop and refine product value propositions that resonate with customers, balance contrasting interests among customer sets, and function across target markets / regions with different consumer-level considerations
- Drive primary inputs for the commercial strategy for the products, including pricing at the global and regional level, ongoing P&L, and long-term revenue projections
- Help to define the strategy for development, pilot, go-to-market, and scaling of the products, continual assessment of product/market fit, and direction on product pivots
- Plan & track product performance and develop product enhancements to address emerging customer requirements or scale customer adoption
- Support adjacent products and drive connections between products and features
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitized, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitized payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Michael has served in a variety of roles at the company, including President and CPO. They are currently a Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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