Staff Software Engineer, Grafana Labs

• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must
• 8+ years of experience in Software Engineering, Site Reliability Engineering or related disciplines in a programming-focused role. We primarily use Golang and TypeScript. Ability/interest to work with Jsonnet for templating is a plus
• Experience with cloud-based software development and production systems
• Experience writing clean, maintainable, robust, and performant software
• Experience with delivering projects from start to finish in an autonomous, self-driven manner
• Familiarity with metrics collection, visualization, and alerting concepts
• Familiarity with observability tooling (e.g., Grafana, Prometheus, Loki, OpenTelemetry)
• Excellent problem-solving and debugging skills
• The most important thing we are looking for in an engineer is the ability to take ownership
• You have a passion for observability and like to share your knowledge by writing documentation and blog posts
• You love to engage with customers and help them out
• You have excellent communication skills
• You have relevant open source experience, ideally in the observability domain
• You are willing to become an active member of the OpenTelemetry and Prometheus communities
• You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work
• You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call
• You actively mentor other team members, identifying areas for focus and improvement

Desirable

• The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it
• In this role, you will be part of the team that maintains our portfolio of integrations that allow customers to collect and visualize metrics from various systems and applications
• We build and maintain dashboards, alerts, documentation, and infrastructure around these integrations while working closely with other teams to ensure seamless experiences
• Our integrations are a core building block for customers using Grafana Cloud, and contribute significantly to our user value
• We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team!
• Engineers at Grafana also have the opportunity to contribute to Open Source communities
• At Grafana Labs, ICs have a dedicated career path and do not have to become managers to progress in their career
• Staff Software Engineers at Grafana have a large amount of experience across multiple areas
• They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems
• They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes
• You will bring your software engineering expertise to develop and maintain our portfolio of cloud integrations and observability apps, working to develop, maintain and scale our infrastructure observability features in Grafana Cloud
• Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications
• Develop automation frameworks and tools to ensure quality and consistency across our integration portfolio
• Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions
• Represent Grafana Labs in open source forums, working groups, and events
• Work with product teams to develop features that align with wider product strategy and customer needs
• Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including GTM, Product, and Support teams to deliver a holistic product experience
• You will need to drive technical implementations working with the upstream community and contribute to business conversations, helping shape the long-term strategy