Operations Specialist, InPost
3 days a week in office ( Great Titchfield St, London)
Parcel locker service
Be an early applicant
Parcel locker service
201-500 employees
Be an early applicant
3 days a week in office ( Great Titchfield St, London)
201-500 employees
Company mission
To switch up the status quo and become the UK’s leading out-of-home business. We’re bringing freedom to anyone with a parcel.
Role
Who you are
- We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future
- We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly
- Experience in an operations role working within a project team
- Evidence of operating within a fast-paced environment
- Proven track record in the execution of operational processes and project coordination
- Demonstrated enablement of a physical operation, including delivering against KPIs
- Exceptional communication and organization skills
- Strong data management skills (Excel etc)
- Self Driven: You have superior enthusiasm, integrity and execution on tasks. You don't get overwhelmed easily
- Naturally curious: You're innovative and creative in your problem-solving and you constantly search for ways to tweak and optimize processes
- A team player: You're willing to help wherever needed, partnering with co-workers and other departments to solve problems
- Biased towards action: You make things happen in a big way by seizing the initiative and unblocking bottlenecks in your way
- Comfortable with people: Verbal and written communication skills that build relationships with estate owners, suppliers and enable operational success
- Highly organised: You have exceptional organisational skills, you are comfortable dealing with large quantities of data and have a logical way of expressing solutions
What the job involves
- We are looking for someone who can unlock the potential of our operations processes in an extremely fast-paced environment. As an Operations Specialist you will own the end to end process associated with the installation of parcel machines across the UK
- Schedule and manage contractors across multiple locations simultaneously
- Create and maintain a direct relationship between site landlords, commercial managers and installation service providers
- Facilitate the end to process from site surveys to installation sign-off
- Deliver on key installation and operational KPIs
Application process
- We usually respond within two weeks
- We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage
- This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role
Salary benchmarks
Our take
One of the key friction points of modern e-commerce remains delivery. In addition to rising costs and the logistical challenges of next-day service, missed collections and deliveries cost UK e-commerce businesses more than £1.6b every year. For consumers, it's similarly frustrating to have to wait in for parcels all day – or frequently miss deliveries whilst out at work.
InPost is disrupting the logistics industry with a network of conveniently placed smart parcel lockers that enable consumers to easily receive and return packages from online retailers. It has already set up over 5000+ smart lockers, and partnered with 200+ leading retail partners like Vinted, ASOS & Zara.
InPost's appeal has soared in the aftermath of the pandemic, as the business has been able to offer completely contact-free deliveries and collections for consumers. However, a few years on, the deliveries are being phased out in favour of the more profitable smart lockers. InPost has capitalised on its success by completing several important acquisitions and partnerships with the likes of Vinted and Menzies in 2023. As the popularity of contact-free options appears to continue, InPost offers a well-established and feasible option.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 🌟 Vitality Health Care: Stay healthy and happy with our top-notch health coverage.
- 💼 Home Office Set Up (Incl. Screen, Keyboard & Mouse): Work from home like a pro with our all-inclusive setup.
- 🌍 Volunteering Day: Make a difference in your community on our special day for giving back.
- 🌞 Enhanced Annual Leave – 26 Days: More time for you to relax, explore, and enjoy life.
- 🏡 Hybrid Working – 2 Days from Home (Role Dependent): Strike the perfect work-life balance with flexibility.
- 👶 Enhanced Parental Leave (Paternity & Maternity): We support you during those precious family moments.
- 🏙️ Modern London Office: Great Central Location in the Heart of Oxford Circus. Enjoy our vibrant workplace with snacks, tea, and coffee.
- 🐶 Bring Your Dog to Work Day (Every Friday): Make every Friday pawsitively amazing!
- 🚊 Rail Discount: Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a 10% contribution from InPost, making your daily journey more affordable.
- 🌍 Work from Anywhere (up to 4 weeks per year): Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.
Company values
- One Team
- Rise to the Challenge
- Think Smart
- Own It
Leadership
Neil Kuschel
(CEO)Rafal Brzoska
(Founder)Share this job
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