Senior Product Manager, Amazon

SCOT, AIM, EU

Salary not provided
SQL
Senior and Expert level
London
Amazon

The largest online retailer and technology provider

Be an early applicant

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Be an early applicant

Salary not provided
SQL
Senior and Expert level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Bachelor's degree or equivalent
  • Experience owning/driving roadmap strategy and definition
  • Experience with end to end product delivery
  • Experience with feature delivery and tradeoffs of a product
  • Experience as a product manager or owner
  • Experience owning technology products
  • Experience with product cycles of 6+ months
  • Experience in product or program management, product marketing, business development or technology
  • Experience with data modelling and SQL

Desirable

  • Experience in influencing senior leadership through data driven insights
  • Experience working across functional teams and senior stakeholders

What the job involves

  • SCOT’s Automated Inventory Management (AIM) team owns the management of Amazon’s inventory investment and key business outcomes
  • If you'd like to help us build on Amazon’s experience where you can find and buy anything online and have it delivered fast, this is your chance to make history
  • We are looking for a Sr. Product Manager - Tech focused on driving our Placement metrics for EU
  • You will partner with key SCOT, retail, and operations leaders, develop deep knowledge and insights to detect, drive actions and proactively steer to the right business outcomes
  • In this role, you will play a major role in influencing our business results and and seeking opportunities to improve the customer experience while driving efficiency
  • You will play an integral role in the Placement space, working with teams around EU
  • In addition, you will provide guidance and mentoring to other team members locally and in other offices globally
  • This role offers an opportunity to drive improved inventory outcomes and increase the quality and speed at which we deliver our customers’ orders
  • Done correctly, this role will improve our customer experience by increasing the confidence and trust our customers have that Amazon is the one, best option for ‘want it, click it, have it.’ This role will be the global hub for strategic Supply Chain improvement for a given segment, and is a highly visible and critical position within Amazon
  • Partner with EU Supply Chain / Operations to improve placement outcomes
  • Own Placement metric Glidepath for OP planning
  • Deep Dive Placement defects and partner with Engineering teams and Supply Chain teams to root cause and course correct
  • Conduct/Own Experimentation to measure Long Term Free Cash Flow outcomes
  • Present Placement metric call-outs in xBRs
  • Identify Placement improvement opportunities - This remains one of the largest levers to reduce Cost to Serve and Improve Customer Experience for Customers
  • Partner with Analytics teams to develop next generation reporting tools/ improvement identification
  • Develop Hypothesis, Test solutions , Write great documents and present to Stakeholders
  • Conduct Experiments to validate hypothesis and report on improvements
  • Partner with Engineering teams where applicable to develop future state solutions
  • AIM is the owner in EU and/or globally of Customer Experience metrics like Availability and Fast Track Instock
  • AIM sits at the cross function of measuring and reportin inventory outcomes and is uniquely positioned to influence engineering functions, Business functions (Retail or FBA teams) and some core operations focused teams

Salary benchmarks

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Insights

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

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Steph

Company Specialist at Welcome to the Jungle