Data Scientist, Starling Bank
Marketing
2-5 days a week in office
Mobile-first bank offering personal, joint and business accounts
Open for applications
Mobile-first bank offering personal, joint and business accounts
1001+ employees
Open for applications
2-5 days a week in office
1001+ employees
Company mission
Anne Boden founded Starling with a clear goal: to build a bank that would help you manage your money, all from one app. Their vision is to give everyone clarity and control over their money so they have the opportunity to enjoy a healthy financial life.
Role
Who you are
- We are looking for Data Scientists with experience working in Marketing to help the bank solve complex problems using Machine Learning
- Solid understanding of customer lifetime value (LTV) modelling and marketing mix modelling
- Deep understanding of statistics, especially Bayesian reasoning, and the ability to assess the accuracy of your results
- Experience with causal inference concepts and machine learning models for causal inference
- Comfortable with a variety of modelling techniques, including gradient boosting, neural networks, linear regression, and blending these approaches
- Expert in Python with the ability to make well-reasoned design decisions in your code
- Comfortable working with external data sources through APIs
- Ability to see the bigger picture of business processes and clearly define how models can be integrated and add value
- Excellent communication and visualisation skills to effectively present your findings to different audiences
What the job involves
- In this role, you'll use your skills and passion for data to understand our customers and drive growth through effective marketing strategies
- Develop and refine models to predict customer lifetime value (LTV) to optimise marketing investments and resource allocation
- Analyse customer behaviour and product usage data to identify target audiences and tailor marketing efforts for maximum impact
- Employ causal models to evaluate the effectiveness of CRM and invite campaigns and use causal inference to personalise campaigns for individual users
- Contribute to building and interpreting Marketing Mix Models (MMM) to understand the best growth activities
- Collaborate with Data Analysts to ensure they effectively utilise the models you build
Application process
- In general you can expect the below, following a chat with one of our Talent Team:
- Stage 1 - 45 mins with one of the team
- Stage 2 - Take home test
- Stage 3 - 60 mins technical interview with two team members
- Stage 4 - 45 min final with an executive and a member of the people team
Salary benchmarks
Our take
Starling started life focused on consumer banking, they have since found most of their success by competing in the business banking space. They’ve caught up with Tide and beaten the likes of Monzo and Revolut to a more complete offering for businesses.
This progress resulted in them receiving a £100m grant in April 2019 from a body created to boost competition in SME banking, which they're using to accelerate building a full suite of digital banking products: intelligent forecasting tools, and digitally-enabled relationship management functions as well as lending products.
As well as continuing to expand in the UK, they’re expanding in Europe. They’re imminently launching an international bank in Dublin, which will allow Starling to offer its current account across the European Union after Brexit.
Banking for small businesses has historically been ignored even though the experience is poor. Starling is in tune with knowing what their customers want, and they continue to build out their range of third-party products within its banking app thanks to support from its open API. They currently have 11 integrations, including Xero, but that figure continues to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
43% female employees
40% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Apr 2022
$171.3m
LATE VC
Jun 2021
$46m
LATE VC
Total funding: $1.1bn
Company benefits
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off!
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
- Incentives refer a friend scheme
Company values
- Do the right thing
- Listen
- Aim for greatness
- Own it
- Keep it simple
Company HQ
Spitalfields, London, UK
Leadership
Anne Boden
(Founder)Held senior roles in finance over a 30 year career, including COO for AIB and Head of EMEA for RBS.
Diversity, Equity & Inclusion at Starling Bank
Manuela Torrijos-Simon (Group Financial Controller)
- In the spirit of Aiming for Greatness and Doing the Right Thing, we want to be the bank with the best approach to Diversity and Inclusion
- The Always Open Forum at Starling empowers employees to come together and own their areas of interest, supporting their agenda both internally and externally
- The forum creates a safe space for conversations about all Diversity and Inclusion topics, with the spotlight currently on 3 focus areas; Race and Ethnicity, LGBTQ+ and Mental Health.
- We’re about to launch a new group to support Disability, and all of these teams help bring Starlings together to improve our workplace
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