Account Executive, Smarsh
State, Local, and Education
$80-110k
Cloud-based archiving and compliance solutions
Open for applications
Cloud-based archiving and compliance solutions
1001+ employees
Open for applications
$80-110k
1001+ employees
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- Someone who embraces new opportunities, is motivated by professional advancement, demonstrates curiosity, enjoys problem solving, delivers excellence, and thrives in a changing, fast-growth environment is the ideal candidate
- Knowledge of SLED procurement processes and regulations
- Experienced in responding to SLED government requests
- Track record of sustained success/over-achievement in a sales role
- Experience managing the entire sales cycle, from prospecting through negotiation and closing
- Knowledge of financial markets and or hosted technology services is highly advantageous
- Excellent customer service and telephone manner
- Excellent written and verbal communication skills
- Familiar or working knowledge of Salesforce.com
- Bachelor’s degree preferred
- Passion for helping customers succeed
- Excellent verbal, written, and interpersonal communication skills
- Strong diagnosis and problem-solving abilities
What the job involves
- This candidate will actively engage with prospective new clients via phone, and web conference to introduce Smarsh products and value proposition
- Smarsh partners with a wide breadth of mobile (i.e., AT&T, Verizon), social (i.e., LinkedIn, Facebook) and collaboration (i.e., Slack, Microsoft) partners to deliver vital governance and compliance solutions for companies in highly regulated industries
- The candidate will work cross-functionally with the larger Smarsh team on several high-impact and high-visibility projects
- High volume of prospecting activities and lead generation within your assigned territory to identify new potential Smarsh customers in the government segment
- Consistently meet or exceed quarterly bookings goal
- Interact with Management team in 1:1, team meetings and via forecasting and reporting to provide high quality service
- Maintain accurate and timely forecast that is kept up to date as the opportunity progresses through the sales cycle
- Maintain accurate system hygiene in Salesforce, including keeping notes in opportunities up to date
- Establish and maintain a positive working relationship with all colleagues and customers
- Provide industry regulation changes and updates to our client base, as and when implemented
- Effectively use sales tools: Salesforce, LISN, Outreach.io, Zoominfo, and others to prospect
- Maintain coverage of accounts in territory. Coverage defined by Sales Excellence Framework
- Manages time effectively to hit quota, KPIs and continues education in sales skills or product knowledge
- Focuses on Corporate Sales accounts 1-50 employees or threshold determined by management
- Other duties as assigned
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company values
- We lead with excellence
- We own the outcome
- We act as one Smarsh
Company HQ
Portland Downtown, Portland, OR
Articles
Leadership
Stephen Marsh
(Founder)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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