People Operations Associate, Steno
$68.6-85k
+ Equity
Court reporting services
Open for applications
Court reporting services
201-500 employees
Open for applications
$68.6-85k
+ Equity
201-500 employees
Company mission
To optimize the litigation experience with a revolutionary approach to deposition services created by attorneys, for attorneys.
Role
Who you are
- You’re an HR, People Ops, or project management professional with a few years of experience
- You have a background in administration, experience using HR technology or similar software, and a strong sense of how to get things done behind the scenes
- You know and have experience with all the acronyms - HRIS, ATS, and LMS - you’re willing to help out anywhere on the team, and you’re passionate about everything people-focused (but your skills don’t stop there)
- You have 3 - 5 years of progressively responsible work in a professional HR/People Operations or a Project Management role in a high-growth tech or startup environment (remote environment is a plus!)
- You have familiarity with HRIS and ATS technology, reporting, integrations, and project management software, professional experience with LMS technology and related integrations, or equivalent experience with similar software
- You have a bias for action! No problem is too big or small to solve; you pursue goals until the job is done
- You are adept at putting your ego aside, receiving and acting on critical feedback, and operating comfortably amidst ambiguity; you have a professional level of emotional intelligence, and you treat everyone and every question with grace, respect, and hospitality
- You have excellent verbal and written communication skills; you know how to adjust your approach, tone, and content based on your audience, and you know how to prioritize work received from multiple stakeholders
- You possess strong Excel or Google Sheets skills; this is important, so make sure your know-how extends far past pivot tables and VLOOKUP
- You have experience using Rippling (a bonus, not a necessity)
What the job involves
- We’re looking for a People Operations Associate to join our winning team, which is revolutionizing the court reporting industry every single day
- As our People Operations Associate, you’ll interface with all members of the People Operations team and, in some cases, across the organization
- You’ll focus on enhancing workflows, troubleshooting, job shadowing, promoting healthy usage, maintenance, and programming of our HR technology, and you should expect to regularly step in to support our busy People Ops team with various day-to-day tasks
- In this role, you’ll constantly innovate, strive for efficiency and organization, and help take our team to the next level
- As a primary administrative and project management support for the People Operations team, you’re skilled at using HR technology (or similar software) to keep things running smoothly
- You're comfortable pulling reports, organizing data, supporting projects, and collaborating with team members to ensure projects stay on track and align with team goals
- You’ll be a key player in ensuring everything runs smoothly behind the scenes
- Act as a first line of defense for inquiries to the People Operations team, create and deploy automations and workflows to handle repetitive questions, and seize opportunities to educate and inform where appropriate
- Embed with People Operations team members to examine existing processes and workflows impacting the full employee lifecycle and find operational efficiencies to free the team up for more strategic endeavors
- Collaborate with the People Ops team to maintain, organize, and collect data for Steno's knowledge management system, including a knowledge base of compliance requirements in a multi-state environment
- Assist the VP of People Operations with data collection and organization for annual finance planning, legal research and compliance projects, creating and maintaining People Ops dashboards, and contributing to the employee experience and change initiatives as needed
- Support the Talent Acquisition Manager (and broader Talent Acquisition Team) in examining new technologies and workflows, handling high-volume or high-touch requisitions, and integrating new tech or enhancements into our existing processes
- Support the Learning & Development Manager in harnessing data insights to be found within the LMS, operationalizing LMS reporting to managers and stakeholders, and finding enhancements to existing integrations
- Support the People Operations Generalist in managing high-impact workflows, including payroll approval and reconciliation, timecard review and auditing, enhancement of existing payroll and onboarding processes, onboarding coordination, and maintenance of employee files
- Support the People Operations team in other high-touch and high-volume workflows, including status change requests, knowledge base enhancements and maintenance, onboarding tasks and requirements, event planning and logistics, employee appreciation initiatives, year-end reporting, and deployment of our New Hire Orientation programming and guidelines
- Serve as a point of contact for other teams and departments throughout the organization regarding recruiting and onboarding needs, reporting and dashboard needs, use of the HRIS, ATS, and LMS, and other related technology on an as-needed basis
Our take
Steno is a court reporting agency that offers services to legal professionals, government agencies, and businesses. As a trusted partner, Steno allows law practices to streamline their operations and work more efficiently, all while maintaining the highest standards of accuracy and reliability in its reporting services.
Steno's services are tailored to cases that can take over a year to settle. One of the company's standout offerings is the 'DelayPay' product, which enables lawyers to defer payments for critical services such as court reporting, arbitration, videography, and interpreting until their cases are concluded.
Steno has experienced substantial progress over the past few years, with a growth rate that more than tripled in 2021 alone. Steno received $15 million in a 2024 Series B round as it begins to roll out its gen-AI-powered Transcript Genius, a tool for transcript analysis, indicating a culture of continued innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2024
$20m
GROWTH EQUITY VC
May 2024
$46m
LATE VC
Total funding: $87.5m
Company benefits
- Health, Vision, & Dental Benefits for employees and dependents
- Wellness/Mental Health benefits for employees and families
- Flexible Paid Time Off
- Options of Equity
- Home office setup, and a monthly stipend to cover internet/phone
Company HQ
South Park, Los Angeles, CA
Leadership
Greg Hong
(CEO & Co-Founder)Previously co-founded the restaurant reservation management system, Reserve (acquired by Resy/American Express) where they served as the CEO for 5 years.
Dylan Ruga
(Co-Founder)Currently a Trial Attorney at Stalwart Law Group, which they founded. Previously a Partner at Steptoe & Johnson and a External/Law Clerk at US Courts.
Dan Anderson
(CTO & Co-Founder)Previously co-founded the payment checkout process, Hail (acquired by Reserve) where they served as CEO. Also worked for the Zurich Insurance Company as Risk Consultant, Head of Application Security, and Director.
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