Sales Engineer, Zapier
Enterprise
$170.7-309.8k
Offers Equity and commission; For Canadian applicants: CA$213K - CA$344K; Salary varies by experience level
More information about location
Workflow automation service
Open for applications
Workflow automation service
501-1000 employees
Open for applications
$170.7-309.8k
Offers Equity and commission; For Canadian applicants: CA$213K - CA$344K; Salary varies by experience level
More information about location
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- Experience: 5+ years in technical pre-sales at B2B SaaS companies or customer-facing technical consulting roles that involve biz-and-tech-line relationship management and driving business goals with a technical lens
- Technical Acumen: You are familiar with core computing concepts and have implemented technical projects during your career. You are OK getting into the weeds with technical implementations, assisting customers with their builds, and strategically scoping/ intaking customer requirements as part of a pre-sales process. You are comfortable advising architectural best-practices to senior technical stakeholders, and managing expectations relative to product capabilities and customer requirements
- Consultative Approach: You excel at understanding customer needs and providing innovative solutions. You are comfortable sitting in a room in-person, and advising both technical and non-technical stakeholders on their desired projects. You have experience driving change and helping customers to reach their goals within the boundaries of ‘what is possible. You understand how to position Zapier as an integral part of a company’s broader business strategy, helping them see the long-term value of automation and integration
- Relationship Building & Nurturing: You know how to quickly build and maintain senior-level relationships, establishing trust with both business and technical teams. You nurture long-term, partner-centric solutions and roadmaps, aligning your advice with their broader goals, rather than only focusing on immediate wins for Zapier. You understand that impactful, lasting work is built over time
- Adaptability & Problem Solving: You thrive in dynamic, evolving environments. You take a hands-on approach to solving problems and deliver creative, scalable solutions. When faced with new challenges, you are quick to learn and adapt
- Technical Innovation & Mentorship: You’re a fast-moving technical innovator who enjoys sharing knowledge. Whether through 1:1 mentorship or detailed documentation, you actively help others grow their expertise. You’ve consistently learned new skills to better advise partners in unforeseen situations and continually improve your own expertise
- Cross-Functional Collaboration: You work seamlessly across teams, partnering with Growth, Engineering, and Product to ensure customer success from pre-sale to post-deployment. You gather insights from customers and prioritize feedback that influences the product roadmap
- Data-Driven Approach: You know how to leverage both quantitative and qualitative data to craft technical plans that deliver the most impact. Whether researching external market data, internal metrics, or investigating partner sites and marketplaces, you have the ability to piece together valuable insights to drive decisions
- Self-Motivated: You thrive in environments with ambiguity, driven by a strong personal desire to learn and achieve
- AI Fluent: You use AI in your work today — not occasionally, but as part of how you operate at a high level. You can point to workflows you’ve built, how your approach has evolved through iteration, and the impact on quality, efficiency, and experience — while intentionally applying AI for the right outcomes, setting a high bar for outputs, and taking ownership of what ships
- Proven Success in Enterprise Sales: You’ve demonstrated success in closing 6 figure software deals and can quickly develop and maintain relationships with senior stakeholders, ensuring that sales and technical integration efforts align with business goals
What the job involves
- We’re looking for a Sales Engineer (Solutions Architect) to join our Sales team at Zapier. In this role, you'll partner with the team to help develop our go-to-market strategy and close key customer accounts. You’ll take advantage of a significant head start: Zapier is a leader in the automation space, with proven product-market fit and strong sales traction
- You’ll be selling a product that is consistently a preferred choice in the market. As an early Solutions Engineer at Zapier, you’ll have the unique opportunity to further expand our impact by building on our success. This role is a blend of technical consulting, solution development, and direct sales collaboration
- ️Educate our customers as a trusted advisor to their automation and integration efforts. You will become an expert on automation workflows and consult with top product and engineering leaders on how Zapier can help achieve major business goals. Your technical acumen and consultative selling approach will position you as a critical resource for decision-makers
- Bring accounts to technical close. You’ll navigate complex, multi-party sales and design joint integration architectures with our customers' Engineering teams. You will help buyers understand how Zapier can streamline their operations and fit seamlessly into their existing technical stack with minimal effort
- Partner with our Growth, Engineering, and Product teams. As the primary conduit between go-to-market and Engineering, you’ll gather and prioritize feedback from prospective customers. Your insights will influence our product roadmap, and you will collaborate with our Growth team to ensure smooth deployments and ongoing customer success
- Take a consultative approach to deeply understand your customers’ technical needs and pain points, and present tailored, insightful solutions using Zapier’s Enterprise Automation platform
- Drive revenue for Zapier by positioning Zapier as an integral part of customers’ business strategy through value-driven proof-of-concepts, customized demos, and solution discussions
- Collaborate with cross-functional teams including Engineering, Product, and Customer Success to develop integration architectures and long-term adoption strategies
- Advocate for customers and influence the product roadmap, ensuring Zapier’s platform evolves to meet the needs of enterprise customers
Application process
- Deadline to Apply: February 9, 2025 at 5:00 AM GMT
- All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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