HR / Senior HR Advisor, Addison Lee
£40-48k
+ Up to 5-10% Bonus
More information about location
4 days a week in office (Paddington, London)
Private hire cab and courier company
Job no longer available
Private hire cab and courier company
501-1000 employees
Job no longer available
£40-48k
+ Up to 5-10% Bonus
More information about location
4 days a week in office (Paddington, London)
501-1000 employees
Company mission
To disrupt and revolutionise the industry, by allying the latest technologies with traditional customer service values.
Role
Who you are
- Experience of providing support and guidance to people managers using clear and adaptable communication skills
- Demonstrate experience of taking ownership for managing employee relations cases with line managers from start to finish including probations, grievances, disciplinaries and capability issue
- Demonstrable experience of working in an advisory role within a fast paced HR department with high volumes of employee relations cases
- An ability to interact with and influence people from all departments and at all levels within business is critical
- A desire to continuously improve and develop HR and employment law knowledge and expertise
- Data driven and analytic approach to managing the ER along with ongoing reporting of key metrics
- Ability and willingness to travel to West Drayton office once a week and Willam Road office twice a month, and the Peterbourough office as an when required
- Interest and enthusiam of providing coaching to managers and senior stakeholders
- CIPD Level 5 qualification or above
- Experience of delivering people management training workshops and being a subject matter expert in employee relations
- Experience of handling maternity, paternity and long-term sickness cases
What the job involves
- We are looking for an experienced HR Advisor to join our OneER team within the HR generalist function
- In this role, you will be the go-to specialist for all Employee Relations matters, providing expert advice and support across Addison Lee’s diverse departments
- You will work closely with managers and senior leaders, offering proactive coaching and guidance on policies, processes, and best practices
- Additionally, you will collaborate with the HR Business Partner on key projects, driving initiatives that enhance our people strategy and employee experience
- This role reports to HR Business Partner
- Advise, guide and coach line managers through matters relating to employee relations within our offices (with cover for other areas of the business where required)
- Effective case management of people related issues such as disciplinaries, grievances, performance management, flexible working, redundancies and restructures, TUPE processes, health & wellbeing, absence management, occupational health referrals, mediation referrals
- Work closely with the Talent Partner on the end-to-end onboarding process of new hires ensuring they are still supported once introduced to the organisation
- Manage probation process from end to end
- Analyse ER activity to ensure ongoing improvement through the production of monthly reports and updates
- Develop effective relationships with all relevant stakeholders across Addison Lee to promote good and consistent employee relation practises
- Develop and deliver training workshops to line managers to grow and empower them in their people management capabilities in line with Company values
- Act as a functional expert on all People Standards and Procedures and update when required
- Take ownership and work as a team on various exciting new HR projects
- Have a focus on continuous improvement to ensure the HR team always adds the maximum value, making recommendations where enhancements to the OneER service can be made
- Understand and keep up to date with new employment legislation and to proactively seek out HR initiatives that can be implemented at Addison Lee
- This list is not exhaustive and the job holder will may be asked to undertake other responsibilities as an when required
Salary benchmarks
Our take
Addison Lee, founded in 1975, is London’s largest private hire company today, providing car and courier services for individuals and businesses.
The company’s main competition these days are ride-hailing firms such as Uber, but Addison Lee hopes to stand out with its practiced professional customer service. Though mainly serving London, the company also offers managed services in New York and across the US.
Addison Lee serves a large portion of the FTSE 100, operates thousands of vehicles, and provides up to 30,000 rides a day in London alone. The company has made the jump to a fully electric fleet as of 2023, acquiring low-carbon taxi fleet Green Tomato Cars, and in 2024, it was itself acquired by ComfortDelGro, a multinational transport group. This acquisition will merge Addison Lee's fleet into the preexisting fleet of ComfortDelGro's subsidiary CityFleet Network, and Addison Lee will see an expansion of its services into Liverpool, the Wirral, Chester and Aberdeen.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Life Insurance (Death in Service)
- 2 days paid volunteering leave a year
- Private Medical Insurance & Travel Insurance (after 1 year)
- Wellness Program
- Cycle to Work Scheme
- 33 days Annual Leave (incl. bank holidays)
- Extensive retails discounts via Reward Gateway (e.g. 5% off most major supermarkets)
- Support with Professional Training and Qualifications via Apprenticeships
- Season Ticket Loans
- Discounted Cabs and Courier services(within London)
Company HQ
London, UK
Leadership
John Griffin
(Chairman)Businessperson and philanthropist. Founded the company in 1975.
Liam Griffin
(Founding Family & CEO)Joined Addison Lee in 1996, becoming CEO ten years later. Is a Board Member & Investor for BOL Foods, Zeelo, and SKOOT.
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