Strategic Account Manager, Cloudinary
Offers performance-based incentives
More information about location
Cloud-based image & video management
Open for applications
Cloud-based image & video management
201-500 employees
Open for applications
Offers performance-based incentives
More information about location
201-500 employees
Company mission
Cloudinary's mission is to empower companies to deliver visual experiences that inspire and connect by unleashing the full potential of their media.
Role
Who you are
- We seek a driven and passionate Strategic Account Manager to join our team to drive growth and retention for our strategic accounts
- Prior experience managing strategic accounts and selling Saas in the enterprise space is required
- This person must be a self-starter who can create a large business pipeline and help customers achieve their goals
- If you are passionate about helping clients succeed in the digital world and thrive in a fast-paced, innovative environment, we want to hear from you!
- 5+ years of experience in a quota-carrying role
- A proven history of over-achievement and meeting targets in account management and sales roles within the SaaS industry is a must
- Strong understanding of cloud-based technologies and services
- Excellent communication and interpersonal skills, with the ability to effectively present technical information to both technical and non-technical audiences
- Ability to work independently and as part of a team in a fast-paced environment
What the job involves
- As a Cloudinary Account Manager, you will be responsible for nurturing and retaining existing client relationships and identifying and closing new growth opportunities across Cloudinary’s full suite of products
- Identify and close upsell and cross-sell opportunities to maximize revenue from existing accounts
- Develop and maintain strong relationships with key stakeholders within client organizations
- Create, develop, and execute strategic territory and account plans
- Understand clients' business objectives and challenges to position Cloudinary's solutions effectively
- Collaborate with cross-functional teams, including Sales, Customer Success, and Product, to deliver exceptional service and support to clients
- Act as a trusted advisor to clients, providing guidance on best practices for media management and optimization
- Monitor client usage and performance metrics to identify areas for improvement and optimization
- Maintain accurate and current account and opportunity forecasting within internal sales tools
- Stay updated on industry trends, competitive landscape, and emerging technologies to better serve clients
- Ensure customer satisfaction and retention
Our take
As companies increasingly rely on their online presence, it is more important than ever for them to understand how their visuals affect connection and engagement with audiences. That's where Cloudinary comes in, providing thousands of customers with the means to manage images and videos for websites and apps. Its software allows companies to manage, manipulate and deliver images and videos which are up to the high-standards of modern consumers.
Cloudinary has seen great success in recent years because it is able to offer its clients the tools they need to stay ahead of the competition. With video now being one of the most effective formats to influence purchasing decisions, it is clear that the company has bet on a trend which is set to continue well into the future. This forward thinking has enabled the company to secure large clients such as Forbes and Ted Baker.
Cloudinary's future success will depend on its ability to keep offering cutting-edge services. For the moment, it is heading in the right direction, with the addition of shoppable videos and the launch of FinalTouch, its AI-powered platform that creates multiple unique product scenes from a single product shot. With its established list of major clients and a passion for innovation, Cloudinary seems set to achieve big things in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Work from home opportunities
Company HQ
Santa Clara, CA
Articles
Leadership
Itai Lahan
(CEO)Also co-founded Newsodrome, a platform which delivers news in users' areas of interest.
Tal Lev-Ami
(CTO)Co-founded Newsodrome with Itai. Also co-founded Ndivi, a software development outsourcing provider.
Nadav Soferman
(CPO)Previously an independent R&D consultant.
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