Senior Enterprise Applications Analyst, Velo3D
$110-140k
Office located in Fremont, CA
Metal 3D printing solutions
Open for applications
Metal 3D printing solutions
101-200 employees
Open for applications
$110-140k
Office located in Fremont, CA
101-200 employees
Company mission
To solve today’s most complex engineering challenges with new technology solutions that drive humanity further.
Role
Who you are
- 5-8 years of experience supporting enterprise applications, ERP/business systems, and manufacturing or engineering environments
- Hands-on experience with platforms such as NetSuite, Salesforce, MRP/ERP, PLM/PDM, SolidWorks PDM, Propel, Fulcrum, Grafana, and reporting/analytics tools
- Strong understanding of manufacturing, engineering, operations, supply chain, finance, sales, and service business processes
- Experience troubleshooting applications, integrations, workflows, reporting, data quality, and user access issues
- Knowledge of ERP, CRM, PLM, PDM, MRP, MES, APIs/integrations, and analytics/reporting tools including SQL, Power BI, Tableau, and Excel
- Familiarity with manufacturing processes including BOMs, ECO/ECRs, inventory, production planning, quality, and traceability in regulated environments
- Strong communication, documentation, vendor management, customer service, and problem-solving skills with familiarity in ITIL and change management practices
What the job involves
- The Sr. Enterprise Applications Analyst is responsible for managing, supporting, maintaining, troubleshooting, and improving enterprise business applications used across engineering, manufacturing, operations, finance, sales, and service teams
- This role acts as a key liaison between business users, IT, application vendors, and internal technical teams to ensure critical enterprise systems are reliable, secure, integrated, and aligned with business processes
- The ideal candidate has experience supporting enterprise applications in an engineering and manufacturing environment, with exposure to platforms such as NetSuite, MRP systems, Salesforce, SolidWorks PDM, Propel, Fulcrum, Grafana, reporting/data analytics tools, and system integrations
- Enterprise Application Support
- Provide day-to-day support for business-critical enterprise applications, including NetSuite, MRP, Salesforce, SolidWorks PDM, Propel, Fulcrum, Grafana, and related systems
- Troubleshoot application issues, user access problems, workflow errors, data inconsistencies, integration failures, and performance concerns
- Act as the first point of escalation for application-related incidents and service requests
- Work with business users to understand issues, document requirements, and deliver timely resolutions
- Coordinate with application vendors, managed service providers, and internal IT teams for advanced troubleshooting and system changes
- Manufacturing, Engineering, and Business Systems Support
- Support applications used in engineering, manufacturing, supply chain, inventory, production planning, quality, finance, and customer operations
- Assist with systems supporting BOMs, work orders, inventory, procurement, manufacturing execution, product lifecycle management, engineering change orders, and production reporting
- Support integration and data flow between systems such as ERP, MRP, CRM, PLM, PDM, MES, and reporting platforms
- Work with engineering and manufacturing teams to improve system reliability, usability, and process efficiency
- NetSuite, MRP, and ERP Support
- Support NetSuite users across finance, operations, inventory, purchasing, manufacturing, and reporting functions
- Troubleshoot ERP/MRP-related issues involving transactions, workflows, roles, permissions, saved searches, reports, and integrations
- Assist with process improvements related to order management, procurement, inventory control, production planning, and financial workflows
- Support data validation, user training, documentation, and system enhancement requests
- Salesforce and Customer-Facing Application Support
- Support Salesforce users with account, opportunity, case, reporting, dashboard, workflow, and permission-related issues
- Assist with Salesforce configuration support, data quality, user access, and integration troubleshooting
- Partner with sales, service, and operations teams to improve CRM adoption and business process alignment
- Engineering and Product Data Systems
- Support engineering applications such as SolidWorks PDM, Propel, PLM/PDM platforms, and related product data systems
- Assist with engineering change management workflows, product records, part data, BOM structures, document control, and release processes
- Support collaboration between engineering, manufacturing, quality, and operations teams to ensure accurate product and manufacturing data
- Data Analysis, Reporting, and Dashboards
- Create, maintain, and troubleshoot reports, dashboards, saved searches, and operational metrics
- Support reporting platforms such as Grafana and other analytics tools
- Assist business teams with data extraction, validation, analysis, and visualization
- Identify data quality issues and work with system owners to improve reporting accuracy
- Translate business requirements into meaningful reports and dashboards for leadership and operational teams
- Application Integration and Automation
- Monitor and support integrations between enterprise applications, databases, APIs, middleware, and reporting systems
- Troubleshoot failed data syncs, missing records, duplicate data, and integration errors
- Assist with testing and validation of application updates, workflow changes, and integration enhancements
- Work with internal teams and vendors to improve automation, reduce manual work, and strengthen data consistency across systems
- ITSM, Documentation, and Change Management
- Manage application incidents, service requests, and change tickets using tools such as ServiceNow or similar ITSM platforms
- Document application configurations, support procedures, business processes, data flows, and troubleshooting steps
- Participate in application testing, release management, user acceptance testing, and production change control
- Maintain user guides, training materials, knowledge base articles, and support runbooks
- Ensure changes are documented, approved, tested, and communicated appropriately
Our take
Velo3D is a metal additive manufacturing solution that is looking to overcome common difficulties in 3D printing, by helping customers print and manufacture parts without compromising quality.
The metal additive manufacturing industry is one that is relatively slow-moving, but Velo3D is breathing new life into the space. It has already experienced significant growth and high machine unit sales, standing out from competitors by offering an end-to-end process for customers in the aviation, power generation and energy industries.
With demand for its services increasing, Velo3D is looking to expand within Europe, targeting markets such as the UK, Germany, France and Italy. Its acquisition by Arrayed Additive in 2025 supports its expansion into new sectors, and a $11.5 million defense contract secured in 2026 makes sure its set up for success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2020
$12m
LATE VC
Apr 2020
$28m
SERIES D
Total funding: $62.1m
Company benefits
- Healthcare coverage
- Life insurance
- Disability insurance
- 401(k) with employer contributions
- Time off
- Monthly all-hands meetings
- Team member appreciation awards
Company HQ
Baylands, Fremont, CA
Leadership
Dr. Arun Jeldi
(CEO)President and Founder at Lite Magnesium Products and Arrayed Additive. Owner and President of Green Metal Reclaim, and President at INK.
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