Data Analyst, Judge.me
$60-80k
+ Monthly Business Performance Bonus
Hybrid - Tue & Thu Office Days
2+ days a week in office (Shoreditch, London)
Re-building trust between merchants and consumers
Be an early applicant
Re-building trust between merchants and consumers
21-100 employees
Be an early applicant
$60-80k
+ Monthly Business Performance Bonus
Hybrid - Tue & Thu Office Days
2+ days a week in office (Shoreditch, London)
21-100 employees
Company mission
A World Trading With Confidence.
Role
Who you are
- Strong SQL expertise and experience with product analytics tools (Mixpanel, etc.)
- Experience working with BI tools (Tableau, PowerBI, Looker, etc.)
- Proficiency in building dashboards and visualisation tools
- Experience translating complex data into actionable insights
- Track record of using data to inform product and business decisions
- Ability to work with large datasets and identify meaningful patterns
- Strong communication skills to present findings clearly and effectively
- Knowledge of data warehousing platforms (Redshift, etc)
Desirable
- Practical experience of utilizing AI solutions within BI and data analytics
- Python for data analysis and visualisation
- Experience with e-commerce analytics and metrics
- Basic data engineering knowledge and understanding of data pipelines
- Knowledge of statistical analysis techniques
What the job involves
- As our Data Analyst, you'll work closely with our Data Lead to support both our Trust Optimisation Platform (external-facing) and internal business intelligence needs
- Your work will be essential to uncovering insights from our vast dataset and transforming them into actionable information for both merchants and internal teams
- Dual Impact: Support both product-facing data initiatives and internal BI requirements
- Massive Data Scale: Work with one of the largest e-commerce review datasets in the world
- Strategic Influence: Your analysis will directly shape product decisions and business strategy
- Collaborative Environment: Work directly with our Data Lead and cross-functional teams
- Product Data Platform (50%)
- Support the Data Lead by analysing review content and merchant performance data
- Create and refine dashboards that transform complex data into actionable insights for merchants
- Help develop benchmarking reports across different merchant categories
- Perform ad-hoc analysis to answer specific product questions
- Validate data quality and identify trends in customer review content
- Internal Business Intelligence (50%)
- Build and maintain internal reporting tools and dashboards
- Develop KPI tracking systems to monitor business performance
- Provide data-driven insights to support strategic decision-making
- Design self-service analytics tools for teams across the organisation
- Collaborate with product teams to analyse feature performance and user behavior
- Work closely with the Growth team to uncover insights and funnel opportunities that drive acquisition and monetisation
Salary benchmarks
Our take
Founded in 2015, Judge.me is a review software provider enabling e-commerce brands to collect and display customer reviews. By showcasing this form of social proof, stores and businesses can increase sales and consumer confidence by leveraging authentic user-generated content (UGC) to boost conversions, traffic, and engagement.
Whilst there are other players, including Yotpo and Loox, Judge.me boasts an affordable and simple payment plan for its 500,000+ customers. The company holds the "Built for Shopify" status and continues to play a key role within the Shopify partner ecosystem
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Nov 2011
$0.1m
SEED
Total funding: $0.1m
Company benefits
- 🥗 Weekly team breakfast, lunch, dinner
- 🎭 Quarterly events
- ⏰ 'No overtime' culture
- 🧥 No dress code, wear whatever you want
- 🏡 Hybrid Remote/Office working
- 💻 Company laptop
- ⛑️ Private Health Insurance - Vitality
- 🎁 Perks at Work Account
- 💸 Salary Sacrificed Pension + Financial Wellbeing Support - Mintago
- 🏖️ 30 days leave + bank holidays
- 🌍 4 Weeks Working from Anywhere per year
Company values
- Work Hard and Be Dependable. Trust is built in the details. We deliver on every commitment, no matter how small, because we believe every interaction matters. Our consistency creates confidence for everyone in the commerce ecosystem
- Always Improving. The world of commerce never stands still – and neither do we. Our product will continuously evolve by learning directly from our community and market demands. This mindset ensures we're always moving forward, together
- Be Open. We thrive on diverse perspectives and honest dialogue. By approaching challenges with curiosity and receptiveness, we learn from each other and build better solutions together
- Be Down to Earth. Real connections matter. We believe in authentic, straightforward communication that makes everyone feel valued and understood. By staying grounded, we create an environment where genuine relationships flourish and trust naturally grows
- Teach what you Know. Knowledge multiplies when shared. From mentoring teammates to supporting our community, we believe that openly exchanging expertise and insights helps everyone succeed
Company HQ
London, UK
Articles
Leadership
David Freeman
(CEO)Previously Head of Crisis, Risk and Resilience at Amazon, and COO at DirectID.
PJ Celis
(Founder and Chairman)Previously Head of Marketing at DocDoc Pte. Ltd.
People progressing
Anna started as a Data Scientist in 2021, before moving into Product Management in 2022. She has since been promoted to Lead the function as of July 2024.
Fabrizio joined as Head of Marketing in July 2024 and was quickly promoted to Chief Growth Officer in January 2025.
Shiny originally started as a Customer Support Agent in Vietnam in 2020, before becoming the Vietnam Team Lead in the same year. She is now Head of Support!
Diversity, Equity & Inclusion at Judge.me
- At Judge.me, we are inspired by the diverse and unique backgrounds and perspectives of each and every one of our team. We always hire the best candidate, regardless of their age, identity, or background. We are proud to have a super diverse workforce and employees from a wide variety of backgrounds and experiences.
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