Head of Product Analytics, Front
$272.7-347k
+ Equity
More information about location
3 days a week in office
Shared customer communication hub
Be an early applicant
Shared customer communication hub
201-500 employees
Be an early applicant
$272.7-347k
+ Equity
More information about location
3 days a week in office
201-500 employees
Company mission
To make work happier by powering better relationships at scale.
Role
Who you are
- This role is open at the Director or Senior Director level, depending on experience and demonstrated competencies
- 10+ years in product analytics, data science, or related fields, including 4+ years leading analytics teams
- Track record of scaling teams and processes across locations/time zones
- Demonstrated strong product sense and judgment; able to pair qualitative insights with quantitative rigor
- Expertise running high‑velocity experimentation at scale, experience with AI product experimentation a plus
- Expert SQL, modern analytics stacks and visualization tools, product instrumentation best practices
- Proven ability to partner with Product and Design leadership to influence strategy and roadmap
- Excellent communication with executives and cross‑functional partners; crisp strategic articulation and storytelling with data
- B2B SaaS experience preferred; comfort with ambiguity and fast‑paced iteration required. Business strategy a plus
- Bachelor’s degree in a quantitative field or equivalent experience; advanced degree a plus
What the job involves
- Front is looking for a Head of Product Analytics to lead our product analytics function and elevate product decision-making across the company
- You will be the strategic partner to Product, Design, and Engineering leaders, owning the analytics roadmap, scaling the team and operating model across SF and Paris, and building the frameworks that help Front ship high‑quality product bets faster and scale
- Deliver strategic insights that drive Front Product strategy: synthesize product usage , experimentations, and market signals into clear recommendations; influence 3–5 major roadmap decisions per quarter
- Partner with Product leaders to define and deliver Product OKRs: co‑create quarterly OKRs aligned to company strategy; ensure each KR has an owner, baseline, target, and measurement plan, establish and own KR operating cadence
- Drive product velocity through analytics enablement: Co-own AI quality and data-driven product design and experimentation, lead experimentation design, build self-serve capabilities
- Build and scale analytics stack: implement instrumentation governance; keep stack relevant; drive data quality
- Scale and the product analytics team: Establish clear roles, career paths, and operating rhythms across SF, Paris and Santiago. Build a high-performing team culture that balances speed with analytical rigor
Our take
When a business receives an email from a customer it can set off a chain of forwarded emails across the company, an inefficient process where information (and sales!) can easily get lost. Front exists to change this, consolidating all customer communications into a single shared inbox which can be accessed by teams of any size and completely eliminates the need for internal emails.
With more companies moving to remote working and eCommerce becoming the predominant form of conducting business, Front's product has been enthusiastically received by over 8,000 companies, including Mailchimp, Shopitfy and Convoy. However it is by no means alone in this space, with huge competitors such as Google and Microsoft providing communications solutions and other internal communications tools such as Slack gaining traction. Front may have an edge here though: its unified solution also provides automated workflows, ticketing and analytical tools that are either absent or less well integrated in competing offerings.
In 2022, Front raised investments in a Series D round and achieved unicorn status with a valuation of over $1 billion. It is moving to futher develop its product and increase its market share, hiring on new talent ahead of a possible IPO in the near future. Definitely watch this space!
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jun 2022
$65m
SERIES D
Jan 2020
$59m
SERIES C
Total funding: $203.5m
Company benefits
- Flexible PTO
- 401(K) plan
- Parental Leave
- Volunteer time off
- Commuter benefits
- Wellness benefits
- Work from home opportunities
- Health insurance
- Equity
- Mental health support
- Family planning support
Company HQ
SoMa, San Francisco, CA
Leadership
Laurent Perrin
(CTO)Former Hacker in Residence at eFounders. Former Technical Architect at FaberNovel and CTO at Radioline. MSc in Computer Science at Ecole Polytechnique.
Mathilde Collin
(CEO)Former Project Manager at Concord with MA in Entrepreneurship at HEC Paris.
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