Customer Success Operations Intern, Neo4j
Hourly Rate Range for This Role: $20 - $25 USD
Graph intelligence platform
Job no longer available
Graph intelligence platform
501-1000 employees
Job no longer available
Hourly Rate Range for This Role: $20 - $25 USD
501-1000 employees
Company mission
To help the world make sense of data.
Role
Who you are
- This role is perfect for a student or recent graduate who enjoys analyzing/designing business processes and building internal tools to optimize workflows
- Currently pursuing or recently completed a degree in Computer Science, Management Information Systems, Data/Analytics/Business Intelligence, or a related field
- Experience with Retool, AppSmith, Zapier, and databases (academic, personal, or professional experience is all applicable)
- Strong programming skills in JavaScript or Python, SQL, and API integration
- Passion for business efficiency, process automation, and workflow optimization
- Analytical mindset with the ability to identify inefficiencies and propose technical solutions
- Strong communication skills and ability to collaborate with non-technical teams
Desirable
- Experience with databases (SQL relational DBs of any sort, Neo4j graph DB, MongoDB, Snowflake, etc.)
- Familiarity with low-code/no-code development and automation tools
- UI/UX experience for internal tool development
What the job involves
- We are looking for a Computer Science (CS), Management Information Systems (MIS), or Business Data/Analytics intern with experience in Retool, or similar low-code tools (e.g. Zapier, AppSmith, etc.), databases, and a passion for driving business efficiency through software
- You’ll work closely with cross-functional teams to develop data-driven solutions that improve operations and enhance productivity
- Design, develop, and optimize internal business tools using Retool, Zapier, and Neo4j’s graph database
- Work with revenue operations, sales development, renewals, and customer success teams to understand pain points and build scalable solutions
- Automate repetitive tasks and improve data workflows to enhance efficiency
- Integrate APIs, databases, and third-party services to streamline operations
- Continuously analyze and refine internal tools for usability, performance, and impact
- Document solutions and provide support to business users
Our take
Innovation in database models has developed gradually over the past decade, from scale-out SQL, to key-value stores. Every now and again, something comes along to change the game, and such is the case with Neo4j.
Offered as either a self-hosted database or cloud service, Neo4j is a graph database development platform that focuses on the connections between individual data entities. This offers insights into how systems, people, locations, and seemingly unrelated data points are related so that users can address complex data questions, such as business recommendations, AI, fraud detection, and more. The company is seen as a leader in graph technology with unlimited scaling, which was demonstrated when, in 2021, it produced a record-breaking graph database with over a trillion relationships.
Graph-based data models are now crucial components for AI and machine learning applications, and Neo4j has achieved an impressive number of funding rounds and amassed hundreds of enterprise customers using its product. These include Airbnb, eBay, Lyft, and NASA, the latter of which used graph database technology from Neo4j during the development of the Orion spacecraft.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Nov 2024
$50m
LATE VC
Nov 2021
$66m
SERIES F
Total funding: $633.2m
Company benefits
- Competitive health and financial programs tailored to each region
- Work-life balance initiatives
- Cross-functional collaboration opportunities
- Employee Resource Groups (ERGs)
- Mentorship programs
Company HQ
Hayward Park, San Mateo, CA
Leadership
Emil Eifrem
(Co-Founder & CEO)Having studied at Linköping University, they spent over 3 years as Chief Architect at Windh AB, before working as CTO for almost 5 years. They left this position in January 2007 to found Neo4j, where have worked since as CEO.
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