LATAM Account Executive, Pendo
Commercial Growth
$115-140k
OTE
OTE is 50/50 split
Digital adoption and product experience solutions
Job no longer available
Digital adoption and product experience solutions
501-1000 employees
Job no longer available
$115-140k
OTE
OTE is 50/50 split
501-1000 employees
Company mission
To elevate the world's experiences with software.
Role
Who you are
- Fluent in Spanish and English (verbal and written fluency in a professional environment)
- 2+ years of closing experience in an B2B SaaS environment (at least 1 year into the LATAM Market)
- Demonstrated consistent track record of goal attainment
- Possess an understanding of SaaS financial metrics
- Willingness to learn in a high paced sales environment
- Ability to embrace feedback and hold yourself accountable
- Accelerated business acumen
- Curiosity, drive, and growth mentality
Desirable
- Training with MEDDIC and Force Management a plus
- Fluent in Portuguese
What the job involves
- As a LATAM Commercial Account Executive you will be responsible for managing deal cycles from generation to close across the LATAM region
- You will be the primary contact with the customer and have the responsibilities of demoing Pendo, providing technical assistance, successfully navigating a proof of concept, and negotiating contracts
- A successful candidate will maintain a startup mentality and can grow a new region from the ground up
- You will partner with Sales Development Representatives as well as our Sales Engineers
- We look for people who are intellectually curious, possess business acumen specifically around Saas software sales, and have a high technical aptitude
- As a Commercial AE you are accountable for the plan to hit your territory goal and will enjoy the full support of the company to make you successful
- You will be surrounded by a great team of people from whom you can learn from and grow your career with
- We also want to learn from you
- Work full-cycle deals from demo complete to close
- Research and target new business opportunities using prospecting tools
- Build and manage an account priority plan
- Learn and demonstrate the Pendo platform to new prospective customers
- Lead effective value discovery to truly understand customer needs
- Navigate a customer through a 7 day free trial and proof of concept
- Negotiate contracts, review legal terms
- Deploy In depth SaaS sales training with MEDDIC and Force Management methods
- Record and document all sales activities in Salesforce.com
- Successfully utilize all sales tech tools
Our take
Developing a new software application is a complex process, often fraught with challenges such as bugs and user dissatisfaction. Without a standardised system for feedback, developers may struggle to identify and address issues effectively, relying solely on dissatisfied emails from customers.
Pendo offers a digital platform designed to analyse user experiences, gather bug reports, and engage with consumers to ensure customer retention. With a suite of tools including product journey analytics, surveys, and user feedback, Pendo empowers developers to enhance software usability and resolve issues efficiently.
Amidst a competitive software landscape, Pendo has demonstrated significant growth in 2022, boasting a 40% increase in customers paying over $100,000 annually and securing 17 new Fortune 500 clients. Despite navigating global economic uncertainty with a renewed focus on fiscal efficiency, Pendo remains steadfast in its goal of achieving an IPO in 2024.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2021
$110m
GROWTH EQUITY VC
Jul 2021
$150m
SERIES F
Total funding: $468.3m
Company benefits
- Happier workdays: Add a little fun to your work day with Pendo board game night, team karaoke, ping pong, weekly catered lunch, or a local brew on our rooftop deck
- Health and wellness benefits: Generous health and wellness plans designed to meet the needs of you and your family, including medical, dental, vision, and mental health benefits
- Paid parental leave: Up to 16 weeks of paid parental leave, and a flexible schedule upon your return to help you make the most of those special moments
- Learning and development: In-house management development classes, guest speaker lunch and learns, and select conferences help keep talent sharp
- Flexible work hours and PTO: Enjoy the benefits of a flexible time off policy, flexible work hours, and paid parental leave
- Global offices: Work across the globe in the cities that we love: Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, and Sheffield
Company HQ
Downtown, Raleigh, NC
Leadership
Todd Olson
(CEO)Todd studied at Carnegie Mellon before spending 7 years as an MBNA Developer and co-founding Cerebellum. After 5 years, they served as VP of Product Development at TogetherSoft and worked at Borland and 6th Sense Software. They left their role of 4 years at Rally Software Development to found Pendo.io in January 2014.
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