Senior Software Engineer, Forest Admin

• 5+ years shipping and maintaining production systems at scale in fast-paced startup environments, with strong proficiency in JavaScript/TypeScript, modern front-end frameworks, and back-end development
• Hands-on experience with AI-assisted development tools and proven ability to leverage them as force multipliers for delivery velocity
• Solid expertise in cloud infrastructure, database design and modern DevOps practices including monitoring, logging, and observability
• Track record of operating critical systems with high availability requirements, including on-call responsibilities, incident management, and driving continuous reliability improvements
• Passionate about writing clean, maintainable, well-tested code with strong understanding of security best practices, performance optimization, and scalability patterns
• Fluent English, essential for direct customer interactions and our working language
• Comfortable engaging directly with technical customers to gather requirements, participate in discovery calls, and translate needs into technical solutions
• Excellent communicator who can explain complex technical concepts to both technical and non-technical audiences while building strong relationships with customers and internal teams
• Experience working in customer-facing roles (Solutions Engineer, Technical Consultant, or similar) is a plus
• Doer DNA & Ownership: You ship fast, hate procrastination, and take full responsibility from design to deployment to production support
• Risk-Aware Builder: You balance speed with stability through feature flags, staged rollouts, proper monitoring, and knowing when "good enough now" beats "perfect later"
• Customer-Centric & Collaborative: You genuinely care about solving customer problems, find energy in direct interactions, and thrive in small autonomous teams
• AI-Native & Continuous Learner: You embrace AI tools strategically, stay current with technology, and actively improve your craft
• Demonstrated ability to juggle multiple projects and competing priorities while maintaining quality

Desirable

• As a Senior Software Engineer at Forest Admin, you will be a technical pillar of our engineering team, driving the development and operational excellence of our platform
• You'll work across our entire stack while maintaining the reliability and performance standards our customers depend on, and engage directly with customers to understand their needs and deliver solutions
• Technical Leadership & Delivery
• Lead the design and implementation of complex features across front-end, back-end, and infrastructure
• Manage multiple concurrent projects, balancing priorities and delivering quality solutions on time
• Drive technical decisions that impact the entire platform, from architecture to deployment
• Mentor other engineers through code reviews, pair programming, and technical discussions
• Orchestrate AI-assisted development workflows to maximize team velocity while maintaining code quality and architectural coherence
• Full-Stack Ownership
• Build robust, scalable solutions using modern JavaScript frameworks
• Design and implement APIs, integrations, and database schemas
• Optimize application performance and user experience across the stack
• Own infrastructure decisions and deployments (AWS, Docker, monitoring, CI/CD)
• Customer Collaboration
• Engage directly with customers to understand technical requirements and use cases
• Participate in technical discovery calls and solution design discussions
• Gather product feedback and technical insights from customer conversations
• Translate customer needs into actionable technical specifications
• Work with Product and Customer Success teams to prioritize customer-driven features
• Operational Excellence
• Ensure high availability and reliability of our production systems
• Implement monitoring, alerting, and incident response procedures
• Drive continuous improvement initiatives: performance optimization, security hardening, technical debt reduction
• Define and uphold SLAs that meet enterprise customer expectations
• Access and manage production configurations safely and effectively
• Risk Management & Rapid Iteration
• Ship features quickly while maintaining stability and quality
• Implement feature flags, progressive rollouts, and rollback strategies
• Balance innovation with pragmatism—know when to move fast and when to be cautious
• Write comprehensive tests and establish quality gates that catch issues before production

• Interview with our CTO (30min)
• Management questions/cases with our CTO (30min)
• Technical Tests session with the team (~2 hours)
• Interview with our CEO (30min)
• Ref checks & offer communication