Strategy and Operations Manager, Whatnot

• People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building
• They care more about outcomes than credit and stay close to the product and the people using it
• As our next [role / title] you should have (e.g. 4+ years of generalist software development experience in high growth startups), plus:
• Past experience in consulting of finance and/or past experience in strategy, business operations or analytics at a high growth start-up
• Strong strategic sense with the ability to balance data driven insights and business instincts
• Exceptionally analytical with the ability to develop high level insights while not being afraid to get down and dirty with the data
• Excellent executive communication skills. You can show and explain insights to a variety of audience types
• Excellent data skills including strength with SQL and excel
• Experience supporting the post sales motion of a GTM org
• You have been a top performer wherever you have worked
• Comfort working exceptionally fast in an ambiguous work environment
• Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company

Desirable

• The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform
• This role sits on our Revenue Operations team, which supports our Sales and Post Sales Teams in growing our seller base and partnerships
• Work closely with the data team on reporting and analyzing performance data and recommend course corrections as needed
• Take on key strategic and operational special projects that move the business forward and help us scale
• Work with the post sales GTM team to build and develop playbooks and documentation
• Support GTM leaders in identifying and presenting data and insights
• Support category team with analysis and success measurement of initiatives
• Work closely with the GTM launch, category, and central ops functions to ensure smooth operation and clear division of responsibility
• Understand the competitive landscape and develop strategies to grow Whatnot’s market position
• Analyze and understand the live selling and broader market to stay on top trends and inform our GTM strategy
• Partner with the ops and product teams to ensure broad cross functional alignment and make sure our GTM efforts are set-up for success