Senior Services Sales Manager, Blackberry
QNX
$130-182.8k
+ Bonus incentive program for eligible employees
Typically 25–50% travel
Helping organizations defend against cyber threats
Be an early applicant
Helping organizations defend against cyber threats
1001+ employees
Be an early applicant
$130-182.8k
+ Bonus incentive program for eligible employees
Typically 25–50% travel
1001+ employees
Company mission
To provide enterprises and governments the intelligent software and services to power the world around us.
Role
Who you are
- Significant experience in consultative B2B selling of professional services, technical solutions, or complex software (embedded/IoT experience preferred)
- Demonstrated success closing high-value, complex engagements, including negotiating MSAs/SOWs and commercial terms
- Ability to manage full sales cycles: discovery, qualification, value articulation, proposal development, negotiation, and close
- Strong communication skills with technical and executive stakeholders
- Working knowledge of embedded software development lifecycles and ability to translate technical requirements into scoped engagements
- Proficiency with CRM tools (e.g., Salesforce) and Microsoft 365
- Ability to travel across North America (typically 25–50%)
- Customer-first, consultative mindset with strong value articulation skills
- Strategic thinking and prioritization of high-impact opportunities
- Ability to influence without authority in a matrixed environment
- Disciplined pipeline management and data-driven forecasting
- Commercial acumen in pricing, margins, and risk management
- Ownership and accountability from opportunity inception through delivery transition
Desirable
- Experience selling into regulated or safety-critical industries (e.g., automotive, medical, defense)
- Familiarity with safety/security standards (e.g., ISO 26262, IEC 61508) and their impact on services scope
- Background in embedded platforms or prior engineering/architect roles
- Experience with value-based pricing and services business case development
What the job involves
- As the Senior Services Sales Manager, you will help drive the drive growth of professional services across North America. You will collaborate with sales and technical teams to deliver tailored solutions that accelerate customer success with QNX platforms
- This role combines consultative selling, solution design, and strategic account planning to create high-value engagements that complement product adoption. You will work closely with Regional Sales Managers and Professional Services leaders to scope, price, and close complex services opportunities
- Drive services revenue growth by increasing bookings and attach rates to product opportunities in priority accounts
- Partner with Regional Sales Managers on account planning: identify new opportunities, map stakeholders, and build multi-quarter pipelines
- Lead discovery sessions with engineering and executive stakeholders to translate technical needs into scoped, value-based services engagements
- Develop clear, compelling business cases and presentations that outline scope, milestones, resources, and cost justification
- Collaborate with Professional Services leaders to shape and price solutions, including delivery timelines, milestones, and change-order processes
- Manage the end-to-end services sales cycle: qualification, proposal/SOW development, approvals, negotiation, and close
- Ensure compliance with pricing, contracting, and governance processes in partnership with Finance, Legal, and Deal Desk
- Maintain forecast accuracy and pipeline discipline in CRM; provide risk assessments and proactive mitigation plans
- Act as a mentor for services selling, enabling account teams on positioning, discovery, and proposal quality
- Share customer and market insights with Product and Marketing teams to influence service offerings and go-to-market strategies
- Scheduled Weekly Hours: 40
- This is an active opening. We are seeking to fill this position immediately
Application process
- End Date: March 31, 2026
Our take
BlackBerry operates in cybersecurity, critical event management, and IoT. The company is perhaps most recognized for its smartphones, that were once the brand of choice in the US. However, in 2016 – under competitive pressure from Apple and Android – the company pivoted into cybersecurity where it has delivered products for securing the ever more connected and vulnerable digital ecosystem.
Today, BlackBerry’s QNX software – the backbone of its security toolkit – is used as the operating and infotainment system in hundreds of millions of cars, as well as in other IoT devices from washing machines to traffic lights. Its cybersecurity success began with its first release, SecuSUITE, that was given official endorsement by the US National Security Agency and has continued as BlackBerry innovates alongside evolving cyberthreats.
More recently, BlackBerry has announced a series of automotive-focused partnerships with companies such as Elecktobit, Car IQ, TTTech and Marelli, towards accelerating the development of in-vehicle and edge software. The company is also involved in a consortium for 5G innovation led by the University of Waterloo.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2018
$120m
SERIES E
Jun 2016
$100m
SERIES D
Total funding: $322m
Company benefits
- Health, dental and life insurance plans
- Fitness reimbursement scheme
- Employee assistance and counselling services
- Education Reimbursement Program
- Retirement savings programs
- Performance-based bonuses
- Employee stock purchase plan
- Health savings and flexible spending accounts
- Travel insurance
Company HQ
Waterloo, ON
Leadership
John Chen
(CEO & Executive Chairman)Member of the Board of Trustees at the California Institute of Technology. Board Member of the National Committee on U.S.-China Relations.
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