Senior Product Designer, Zapier
Workflow Experience, AMER
$152.2-228.2k
$152,200-$228,200 CAD
More information about location
Workflow automation service
Job no longer available
Workflow automation service
501-1000 employees
Job no longer available
$152.2-228.2k
$152,200-$228,200 CAD
More information about location
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You optimize for speed of learning. You constantly search for signals from users. You understand how to synthesize insights and translate them into actionable plans. You communicate what you learn with your team and work with teammates to iterate on solutions
- You thrive when presented with the unknown. The bigger the problem, the bigger your resolve. You stay focused on optimizing outcomes regardless of the many paths that could lead to it. You have experience working in a fast-paced environment that demands quick thinking and fast action
- You excel in leading with vision and executing incrementally. You seamlessly shift between creating a compelling North Star vision of a complex platform-wide project and break it down into detailed delivery to motivate the team toward an exciting future and guide them to ship quickly to optimize the speed of impact
- You excel in spearheading platform-wide initiatives. You thrive on projects that span the entire product suite. You’re a system thinker, strategically connecting different parts of the product to form a unified user experience and enhancing the wayfinding, managing, and information architecture to elevate the product as a whole
- You’re a natural facilitator and excellent at driving collaboration across the org. You bring cross-team stakeholders and designers together, plan and lead workshops, design sprints, design jams, and discussions, balancing multiple viewpoints and driving strategic alignment to achieve objectives
- You’re a skilled designer and are continually growing. You have 5-8 years of experience designing lovable digital products in a fast-paced environment. You leverage agile development and design thinking. You lead discovery, divergent thinking, establishing vision, shaping, and detailed product design delivery. You’re passionate about deepening your craft, elevating the quality and accessibility, and expanding your impact as a designer
- You are self-directed and result-driven. You effectively manage your workload, priorities and timelines. You proactively identify opportunities, create plans, and co-own team goals and roadmaps with cross-functional partners. You measure success, improve processes and escalate projects when at risk
- You bring user goals and business value together. You consider yourself a product designer and can point to work that you’ve done that helped scale the business and created user value. You understand how great design brings the two together
- You’re a natural storyteller and a great communicator. Zapier is 100% remote, so impactful communication – visual, written, demo, and presentation – is crucial to communicating design work and collaborating with your teammates
- You love design critique, and share your work early and often. One of Zapier’s values is Growth Through Feedback and this applies to our design work too! You are comfortable working in the open, and love seeking feedback on your work frequently to learn, validate and iterate
- Excellent visual and UX interaction design skills, and ability to contribute to our design system
What the job involves
- We’re looking for a Senior Product Designer to drive large platform-wide experiences like global search, asset organization and product information architecture
- This is a high-impact, cross-collaborative role; your work in these areas will help users succeed in building with Zapier across all our Products
- You’ll join a cross-functional group dedicated to managing the experience across Zapier’s automation platform
- You’ll work with users, partners and cross-product teams to define how the entire Zapier automation platform works, connects, and organizes better together to create a seamless workflow experience to meet our customer's needs at any scale
- Actively learn about our users, products and business strategy to identify new opportunities and gaps
- Work with the Product Manager and Engineering Manager to strategize roadmaps, milestones, and team goals to achieve objectives
- Lead the creation of delightful platform experiences by leveraging a solid design thinking process that brings user needs and business value together
- Develop a compelling North Star vision to motivate the team to create an exciting future for the project
- Plan and facilitate cross team workshops, design jams, and collaboration to drive strategic platform initiatives across different areas of the product
- Conduct user research and testing, synthesize VOC and communicate findings to your product squad
- Lead design discussions and present alternative solutions based on user and business needs
- Request feedback from the broader Product Design team and other teammates around Zapier through asynchronous or synchronous communication
- Collaborate and share work early and often. Create interactive prototypes or provide links to assets with the teams and users for feedback
- Deliver high-quality, complete designs, and specifications for projects alongside Product Managers and Engineers
- Champion UX best practices to ensure your team makes good design decisions together
- Adhere to established design system patterns and help improve upon them to elevate the product
Application process
- After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team
- Throughout the process, we strive to never go more than seven days without letting you know the status of your application
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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