Head of People & Culture, Phlo

13 Month Maternity Cover

£60-75k

+ Up to 10% Company Bonus Scheme depending on performance

Senior and Expert level

Glasgow

Office located in Glasgow City Centre

Digital pharmacy delivery service

Job no longer available

Digital pharmacy delivery service

21-100 employees

HealthcareB2CB2BPersonal healthDeliveryeCommerceMedTech

Job no longer available

£60-75k

+ Up to 10% Company Bonus Scheme depending on performance

Senior and Expert level

Glasgow

Office located in Glasgow City Centre

21-100 employees

HealthcareB2CB2BPersonal healthDeliveryeCommerceMedTech

Company mission

Phlo is building the pharmacy of the future, allowing patients to manage their healthcare anywhere, at any time.

Job

Company

Role

Who you are

We’re happy to consider candidates looking to work 4 days per week rather than 5, on a part-time or condensed basis
Experience working in a scale-up or technology/software/health tech company is advantageous
Experience with talent acquisition or organisational design is advantageous
Strong management and stakeholder skills
Passion for modern, best practice HR
Comfortable leading strategic people projects
Well versed in UK employment law
Adept at balancing employee experience with commercial goals
Tech savvy – comfortable navigating and optimising HRISs

What the job involves

We’re looking for a senior HR professional to join our People team as Head of People & Culture on a maternity cover basis
This Fixed Term Contract will be for 13 months, ideally beginning as soon as possible
This role will be responsible for managing a small People team of 2, while maintaining best in class standards of process and policy application, and employee experience
You’ll also act as an escalation point for complex people issues and give specialist advice to the Company Directors and Executive team
On a day-to-day basis, you’ll be involved in the following:
Leading and managing the People team by setting priorities, maintaining output, and managing escalations and key decisions
Ensuring all policies and processes applied consistently and with scalability in mind
Acting as trusted advisor to the Company Directors and Executive team members
Understanding employee priorities and painpoints, and ensuring these are represented at senior level
Working with Department Heads and Executive team members to develop their teams in line with optimal organisational design and scalable structures
Managing key people projects such as restructures and TUPE acquisitions
Continually upskilling the People team and Line Managers to equip them with best practice People Management skills
Ad hoc projects as required

Application process

Advert will close on 9.11.25

Our take

The COVID-19 pandemic has put the UK’s NHS healthcare system under significant pressure, causing waiting lists and bottlenecks within facilities such as pharmacies. Patients often must be physically present at pharmacies to present documentation and collect medication, an antiquated and convoluted process that could be fixed with digital solutions.

Phlo provides an online pharmacy service that allows users to manage, order, and track medication prescriptions for rapid delivery to their homes. The platform is available as an integrated mobile application, including real-time support features such as a patient-to-GP communication system.

The NHS has already provided a prescription drug delivery service to ease bottlenecks in the system, but the end-to-end nature of Phlo presents a more convenient and integrated partnership for all patients. In addition to providing these services directly to the consumers, Phlo also works with businesses and the NHS to provide the service to employees for free, with the aim to improve health and productivity in the workplace.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Trustpilot (4.5)

Company

Funding (last 2 of 8 rounds)

Apr 2024

$11.8m

EARLY VC

Feb 2023

$13.1m

SERIES A

Total funding: $31.4m

Company benefits

33 days annual leave (inclusive of bank holidays)
Birthday off
Share options
Bereavement Leave policy covering family, friends, pets, and miscarriage
Enhanced Maternity, Paternity and Adoption Pay after 1 year of service
Pension scheme
Perkbox membership

Company HQ

London, UK

Leadership

Nadeem Sarwar

(CEO)

Became Managing Director of Universal Pharmacy in 2015, and founded Phlo in 2018.

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