Lead Product Manager, Wolters Kluwer

• The ideal candidate will have a robust background in developing and managing B2B products, with specific expertise in second-line defense roles, including Enterprise Risk Management (ERM) and Governance, Risk, and Compliance (GRC) frameworks
• This role requires a strategic thinker who can translate market needs into innovative product solutions and drive the product lifecycle from ideation to launch and beyond
• Education:  Bachelor’s degree in business, Accounting; MBA or relevant advanced degree preferred, or equivalent experience
• Travel: Minimal Travel <20% possible
• Experience:  Minimum of 7 years of experience in product management, with a focus on B2B products
• Proven experience in a 2nd line of defense function such as Risk Management, Compliance and Internal Control with expert knowledge of ERM, and GRC frameworks. Knowledge of internal audit would also be helpful
• Strong communication skills - verbal and written
• Strong understanding of regulatory requirements and industry standards related to risk management and compliance
• Excellent strategic thinking, problem-solving, and decision-making skills
• Strong leadership and team management abilities, with experience leading cross-functional teams
• Exceptional communication and presentation skills, with the ability to articulate complex concepts to diverse audiences

Desirable

• In this role, you will be the main contributor to the product’s definition, go to market, and support a collaborative effort that will include other product managers responsible for interconnected areas within the current TeamMate product offering
• This makes your role extremely important for our success, ensuring customer satisfaction and loyalty
• Eight days a month we come together in our office to experience the value of connecting with colleagues
• You will report to the Director, Product Management, CP & ESG TeamMate and under the leadership of the SVP, General Management Global Audit Solutions (IA) (+)
• In this role you will have primary responsibility for leading product strategy, informing our multi-generational roadmap, developing business cases, and defining a successful go-to-market strategy
• Develop and articulate a clear product vision and strategy
• Conduct both qualitative (Contextual Design) and quantitative research and competitive analysis to identify trends, customer needs, and opportunities for product innovation
• Define and prioritize the product roadmap, ensuring alignment with company goals and customer requirements
• Lead cross-functional teams to develop and launch new products and features, ensuring timely delivery and high quality
• Work closely with product owners, engineering, UX/design, and QA teams to translate product requirements into technical specifications
• Manage the entire product lifecycle, from ideation and development to launch and post-launch optimization
• Ensure that products effectively support customers that work within the 2nd line as part of ERM, Compliance, and/or GRC
• Collaborate with internal audit and 2nd line groups to integrate optimal risk management and compliance requirements into product design and development
• Engage with customers, internal stakeholders, and industry experts to gather feedback and validate product concepts
• Serve as the voice of the customer within the organization, ensuring that product decisions are customer centric
• Conduct product demonstrations, training, and presentations to internal and external audiences
• Define key performance indicators (KPIs) and success metrics for product performance
• Conduct regular product performance reviews and use data-driven insights to drive continuous improvement
• Identify and prioritize opportunities for product enhancements and optimizations based on user feedback and market demands
• Work collaboratively and directly with customers, prospects, and internal resources to deliver solutions that exceed customer expectations and minimize customer impacts; continually improve internal systems; and maintain an up-to-date understanding of the functionality and technologies of internal systems
• Represents Wolters Kluwer by developing and maintaining comprehensive knowledge of Wolters Kluwer TeamMate products and industry trends through various sources and initiatives; communicating Wolters Kluwer's competitive advantage to customers in a compelling articulate manner in speech and writing; behaving in ways that demonstrate corporate core values and culture; developing professional and positive relationships with customers and colleagues; and maintaining a reputation of competence, integrity and professionalism