Associate Director of Account Management & Strategy, Morning Brew

• 8+ years experience in media working with cross-functional teams in a digital or creative environment
• 5+ years of management experience working with minimum of 3 direct reports- training, managing + growing talent
• Deep understanding of the digital media landscape, digital activations and execution, experience with custom/branded content, social media, and audio
• Deep experienceof pre-salemedia planning to build media plans, understand strategy + story-tell through planning
• Ability to lead + coach on pertinent client presentations (i.e. kick-off meetings, mid-campaign reports, and wrap reporting decks) and manage client/agency relationships
• Drive Renewal + Incremental Opportunities- Ability to understand and interpret data to craft stories, make recommendations to drive account strategy, and incremental + renewal business
• Outstanding organizational and communication skills to manage multiple projects and internal work relationships
• Strong problem solving skills and a solutions-oriented approach
• Strong EQ Skills: Ability to read the room & collaborate effectively, leaderships skills, executive presence
• Excellent verbal & written communication skills The ability to get the best out of the people and the projects you oversee and deliver feedback with tact
• Passionate about Morning Brew and the work we do
• No ego
• 5+ years of management experience
• Responsible for hiring, onboarding + training of that individual and managing continuous check-ins
• Responsible for developing new managers
• Ability to prioritize workload + time management effectively
• Ability to provide direct feedback
• Ability to decipher when to be an individual contributor and when to be a manager
• Ability to support a direct report on their day to day work
• Ability to manage up appropriately to leadership

Desirable

• The Associate Director, Account Strategy will work across advertising partners in B2B verticals while overseeing a team of direct reports
• They will be primarily a management role focusing on developing a team of managers + individual contributors
• The team will be focused on pre-sale media strategy & planning and white-glove service in post-sale execution across our core newsletter offering through recap. The Associate Director will manage a team of direct reports
• The Associate Director, Account Strategy oversees a team that services the entire pre-to-post campaign lifecycle and owns all aspects of the program once the deal closes. You will be responsible for:
• Media Planning & Strategy: Supporting the Account Executive team with pre-sale strategy based on client’s KPIs, budget, timing, capabilities, etc
• Client Onboarding: Owning the advertising partner’s transition from pre-sale to post-sale, supporting IO and other documentation logistics, booking in OMS system, establishing KPIs and other benchmarks for success and facilitating kick-offs
• White Glove Service: Facilitate smooth creative process, maintain campaign timelines, manage client feedback, and ensure approval prior to launch
• Reporting + Insights: Deliver campaign reporting, offer mid-campaign optimizations, and post-campaign delivery and wrap reporting
• Client retention, renewal and growth: Collaborate with the Account Executive team to develop client renewal strategy based on performance and client objectives
• Management: Hiring, onboarding, training & developing a team of direct reports. You will be responsible for managing team bandwidth, developing your managers on how to become coaches, hosting team meetings, and developing learnings & development trainings based on team needs
• Identifying Process Optimizations: Identifying, evaluating & suggesting key workflow optimizations to support cross-departmental teams