Sales Associate, Away
Seaport - Part-Time
$18.00 hourly
Luggage for the modern traveller
Job no longer available
Luggage for the modern traveller
501-1000 employees
Job no longer available
$18.00 hourly
501-1000 employees
Company mission
To transform travel through products and stories that inspire people to get away more.
Role
Who you are
- You’re an excellent communicator, collaborator, and teammate with a passion for and past experience in retail, customer service, and/or hospitality
- You’re reliable, effective, and contribute to the overall business success
- You’re resourceful, solution oriented, and committed to achieving your goals
- Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
- Ability to stand/be on feet for extended periods of time throughout the duration of a work shift
- Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift
- Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you
What the job involves
- We are hiring a Part-Time Sales Associate to join our Boston, Seaport team
- Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores
- We build connections with our customers through product education, world-class-service standards, and operational excellence
- We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community
- This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate
- We’re looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure
- You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
- You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection
- You’ll consistently meet individual KPI expectations and sales goals
- You’ll pursue and maintain the highest level of product knowledge and expertise, guiding our customers through an Away focused shopping, product and sales journey
- You’ll maintain the integrity of the store and uphold our visual standards
- You’ll facilitate in-store programs and events, as needed
- You’ll assist with any necessary processes and procedures to ensure optimal store operations
Our take
Away took on a market that was being ignored by everyone else - luggage - and it's had great success bringing innovation to a product that has been unchanged for decades. With simple touches like adding a mobile charging pack inside the suitcase, it has given luggage a huge overhaul. Over the years, Away has demonstrated resilience and adaptability, navigating industry challenges while continuing to evolve it product offering and customer experience.
With this in mind, the company has focused on strengthening its foundations, from refining its core collection to investing in team culture and expanding its retail footprint. Strategic partnerships with leading travel brands, including United Airlines, have further reinforced its relevance in the travel space, positioning Away as a design-led company continuing to grow alongside today's travellers.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2020
$35m
LATE VC
May 2019
$100m
SERIES D
Total funding: $216m
Company benefits
- Equity & ownership: Be a part of our future through equity options, sharing in the upside of our business
- Paid time off: Find balance through our paid time off programs, including vacation and wellness time
- Health insurance: Take care of yourself and your family through our health insurance offerings
- Get Away in style: Build your travel uniform through discount codes, product stipends, and giveaways
Company HQ
SoHo, New York, NY
Leadership
Jessica Schinazi
(CEO)Jessica joined Away in 2024 as a President, moving into the role of CEO and Board Member in 2025. Prior to this, she spent 3 years at Dyson as an SVP of Business Development and Transformation (Americas) and as a President (Americas).
Salary benchmarks
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