Sales Associate, Away
Seaport - Part-Time
$18.00 hourly
Luggage for the modern traveller
Be an early applicant
Luggage for the modern traveller
501-1000 employees
Be an early applicant
$18.00 hourly
501-1000 employees
Company mission
To transform travel to inspire people to get Away more and see more of the world.
Role
Who you are
- You’re an excellent communicator, collaborator, and teammate with a passion for and past experience in retail, customer service, and/or hospitality
- You’re reliable, effective, and contribute to the overall business success
- You’re resourceful, solution oriented, and committed to achieving your goals
- Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
- Ability to stand/be on feet for extended periods of time throughout the duration of a work shift
- Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift
- Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you
What the job involves
- We are hiring a Part-Time Sales Associate to join our Boston, Seaport team
- Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores
- We build connections with our customers through product education, world-class-service standards, and operational excellence
- We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community
- This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate
- We’re looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure
- You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
- You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection
- You’ll consistently meet individual KPI expectations and sales goals
- You’ll pursue and maintain the highest level of product knowledge and expertise, guiding our customers through an Away focused shopping, product and sales journey
- You’ll maintain the integrity of the store and uphold our visual standards
- You’ll facilitate in-store programs and events, as needed
- You’ll assist with any necessary processes and procedures to ensure optimal store operations
Our take
Away took on a market that was being ignored by everyone else - luggage - and it's had great success bringing innovation to a product that has been unchanged for decades. With simple touches like adding a mobile charging pack inside the suitcase, it has given luggage a big overhaul, and has survived through both a global pandemic and controversial former CEO.
The company, now headed by co-founder Jen Rubio, spent some time revamping its core business and working on its workplace culture, and has successfully grown its internal infrastructure and retail presence in the last couple of years. In 2022 it partnered with United - its first partnership with a major airline - to provide customers with onboard amenity kits, which represents another step in the company's impressive return to form.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2020
$35m
LATE VC
May 2019
$100m
SERIES D
Total funding: $216m
Company benefits
- Stock options
- Paid Time Off
- Health coverage
- 401(k)
- Family leave
- We provide the conditions for you to achieve remarkable things
Company HQ
SoHo, New York, NY
Leadership
Jen Rubio
(CEO)Trustee of the Whitney Museum of American Art. Previously Head of Social Media at Warby Parker, and Global Head of Innovation for AllSaints.
Salary benchmarks
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