Head of Sales Enterprise & Account Management, Welcome to the Jungle
€80-100k
2-4 days a week in office
Media & recruitment platform
Job no longer available
Media & recruitment platform
201-500 employees
Job no longer available
€80-100k
2-4 days a week in office
201-500 employees
Company mission
To give work a sustainable place in our lives.
Role
Who you are
- 10+ years of experience in account management / enterprise accounts, operating in a fast-paced environment and interacting with C-Levels and senior leadership
- Experience in driving teams of diverse individuals towards high performance, based on respect and care
- Strong leadership skills with experience in building and leading high-performing teams
- Strategic thinker with the ability to be hands on and to translate vision into actionable plans
- Track record in managing and growing enterprise accounts
- Excellent communication skills, both in French and English
- Customer Focus: Deep understanding of customer needs and the ability to deliver solutions that meet those needs
- Leadership: Ability to inspire and lead a team towards achieving common goals
- Strategic Thinking: Capacity to develop long-term strategies and plans
- Communication: Clear and effective communication with internal and external stakeholders
- Problem-Solving: Strong analytical skills to identify issues and develop effective solutions
- Results-Driven: Proven ability to drive revenue growth and achieve business objectives
What the job involves
- The Head of Account Management & Enterprise will be responsible for leading and growing the Account Management team (around 20 FTEs) to drive revenue growth and retention
- As a manager you will also lead the Enterprise team (around 15 FTEs) to drive the full stack sales cycle on this strategic segment from acquisition, through revenue growth and retention
- This strategic role requires a seasoned leader with a strong background in account management, enterprise sales strategies, and the ability to develop and execute action plans that foster long-term relationships and maximize account value
- Develop and implement the strategic vision for Account Management & Enterprise teams
- Lead, mentor, motivate and hire a high-performing team of Team Leaders
- Set clear objectives, performance goals, and key metrics for the team
- Collaborate with senior leadership to align Account Management & Enterprise strategies with overall business goals
- Oversee the management of our customers ensuring exceptional service and satisfaction
- Build and maintain strong, long-lasting client relationships
- Identify opportunities for account growth and implement strategies to achieve revenue targets
- Act as the the primary point of contact for major account issues and work to resolve them efficiently
- Lead, coach and mentor the Team Leader Enterprise. Oversee the strategy for the Key Accounts to ensure the best-in-class customer’s experience from acquisition to satisfaction and retention
- Develop and implement account strategies to maximize customer value and drive revenue growth
- Serve as the main point of contact for escalations and high-priority client issues
- Develop and execute plans to increase account penetration and expand the company’s footprint within existing accounts
- Work closely with the sales, Revenue Operations & Customer Management team to identify cross-sell and upsell opportunities
- Monitor market trends and competitor activities to identify potential threats and opportunities
- Advocate for customers within the organization to ensure their needs are met
- Collect and analyze customer feedback to drive continuous improvement in products and services
- Organize regular business reviews with key accounts to discuss performance and future plans
- Implement best practices in account management processes and tools
- Monitor and report on account performance, providing insights and recommendations to senior leadership
- Ensure accurate and timely forecasting and reporting of account activities
Our take
Welcome to the Jungle (WTTJ) is a tech start-up and media company that explores the world of work. Their mission is to give work a more sustainable place in our lives.
Beyond a typical recruitment site, it offers a platform to help companies attract, hire, and engage top talent. They also produce regular educational media content for recruiters and employees alike.
The company has received significant funding and expanded from France into Czech Republic. Through the recent acquisition of this platform Otta, WTTJ plans to strengthen its international expansion in the UK, USA and across Europe. It plans to do this by providing a more comprehensive experience for both companies and candidates
Today, over 5,500 companies across various industries showcase their workplace culture on WTTJ through exclusive content, team photos, interviews, and key statistics
Nearly 2.5 million unique visitors actively explore companies, apply for jobs, and engage with our original media and content each month. Their impact extends beyond the platform, resonating with a community of 1.7 million followers across various social media platforms.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
60% female employees
Company
Employee endorsements
Nice people
"When I joined Welcome, there were 40 of us, now there are 10 times as many, and yet I still feel the same energy in people, the same ability to..."
Funding (last 2 of 4 rounds)
Jan 2023
$54m
SERIES C
Oct 2019
$22.3m
EARLY VC
Total funding: $86.8m
Company benefits
- 4 day working week and flexible hours to help establish a long-term relationship with work and to thrive in the workplace. We strive to achieve a more harmonious balance between work and personal life.
- Professional Development: Development plans, paid industry certifications, time allotted for learning, job training & conferences, online courses, mentor program and a leadership training program
- Transport and mobility: Bicycle storage, public transportation covered and sustainable mobility
- Financial: Pension plan, cooptation bonus and a stock option plan, lunch vouchers
- Vacation and time off: Sabbatical leave and Paid Time Off (PTO)
- Health and wellness: Mental health benefits, private health insurance, life insurance, paid sick days
- Parental: Birth allocation, return-to-work program post parental leave, sick child leave, pregnancy loss leave, adoption assistance program, birth paternity leave and birth maternity leave
Company values
- You're Welcome: We come as our true selves and pull together to achieve our common goals. We're united by purpose
- Never Stop Exploring: We're powered by curiosity. We seek ideas and inspiration in unexpected places
- Place Your Bets We believe in taking chances. We'll always choose a bold decision with great potential rewards over playing it safe
- Try Again: We're tenacious. We believe that missing the mark is an inherent part of growing – every experiment brings us a step closer to success
- Good Enough is Not Enough: We believe that excellence brings greatness. We go the extra mile because we want to leave a lasting mark
Company HQ
Mail, Paris, France
Articles
Leadership
Jérémy Clédat
(CEO)Previously acted as a Contributor to Les Echos, a French leading economic newspaper. Was a Partner for Verso Productions, an Associate for Creadev Investissement and AUDACIA, and has experience in Equity Capital Markets as well as in Mergers and Acquisitions.
People progressing
After 2,5 years as Head of the Talent Acquisition team in France, Marine had the opportunity to take the job of Head of People UK in June 2024, as part of our program "Jungle Career Experience".
After almost 5 years in the company as Sales Team manager, Seb took on the role of Agencies & Partnerships Lead in October 2023, after a successful mobility process.
Camille started off as Office Manager in 2020 and after 2 years moved to the position of Employee Experience Specialist, being responsible of our internal programs.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at Welcome to the Jungle
Noëlla Gavier (Chief People Officer)
- At Welcome to the Jungle, we are striving to give work a more sustainable place in our lives. It is also our belief that work must be designed to better respect work-life balance, to help us find more fulfilment in our jobs.
- As we embark on our journey to become a global brand, it is important that we grow a diverse workforce to ensure our product is the most accessible and inclusive it can be, in order to give everybody the opportunity to experience our goal of a better work life balance.
- For now, we have a 60% female workforce across three different countries and have set up a small number of ERGs including a Jungle Pride committee, who host regular events, and a Disability Circle, who help to improve our product from an accessibility standpoint. This is just the start, however, as we become a more global brand we want to continue to think smart about how we can become even more inclusive.
- Lastly, whilst our benefits are reflective of our mission, we also recognise how they inspire more inclusion in our workplace. For example, we operate a 4-day work week which, beyond offering more work-life balance, can support people with caring duties and reduce stress & workplace burnout.
- As well as our 4-day work week, we have enhanced parental leave at Welcome to the Jungle, and believe firmly in treating parents equally. This means we give parents the same career opportunities, access to promotions and professional development and regular pay reviews whilst on leave. We also see all parents equally, meaning our parental leave is the same across either caregiver.
- It is our hope to give work a more sustainable place in our lives, so that people can really be themselves outside of work. For the time we do spend at work together, it is our mission to ensure everybody feels a sense of belonging.
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