Product Advocate, Airbyte

• 2+ years of experience with modern data infrastructure - cloud applications and databases, APIs, ELT, warehouses, etc
• Technical expertise that will enable you to continuously deepen your understanding of Airbyte’s technology while supporting and guiding prospects toward success
• Strong interpersonal and presentation skills
• If you find this role exciting, we encourage you to apply even if you think you don’t meet all of the requirements!

Desirable

• Airbyte is seeking a Product Advocate to join our Marketing team. Your focus will be on helping prospective users understand and find success with our product
• This role sits at the intersection of sales, product, and technical support, and may be especially appealing to candidates who want to blend technical fluency with customer engagement. It’s similar to an inbound SDR role at a B2B tech company, but with a deeper focus on product implementation and technical understanding
• Act as a technical first-responder and develop deep expertise in the nuances of data movement via Airbyte, helping users troubleshoot and understand connector behavior, configuration, and best practices
• Qualify prospects and demo the Airbyte platform when appropriate
• Manage and iterate on warm automated outbound campaigns
• Work directly with external technical counterparts (Head of Engineering, Data Engineering Leads, Analysts, etc.) to scope Airbyte engagements
• Work directly with the Airbyte sales team, and technical support to ensure customer success
• Frequently demonstrate the use and best practices of Airbyte’s product internally and externally
• Thoroughly document technical requirements, workflows, and functionality of prospects
• Communicate feature requests and competitive intelligence internally
• Represent and evangelize Airbyte externally at conferences, road shows, and customer events