Senior Product Manager, Axion Ray

• 3–6 years of product management experience, ideally with a focus on internal tools or business systems
• Strong understanding of operational processes across GTM, Finance, HR, or Support
• Experience conducting process analysis to inform system design, tool selection, and automation opportunities
• Comfortable working with low-code tools (e.g., Retool, Zapier, Airtable, Workato,n8n) and coordinating with engineers on custom tooling
• Excellent problem-solving skills; thrives on process improvement and system design
• Strong communicator and collaborator — able to work across technical and non-technical teams
• Experience in a high-growth startup or fast-moving environment

Desirable

• In this role, you’ll play a leadership role in driving scalability of the business by introducing the latest in GPT/LLM technology to drive automation and scalability
• We’re looking for a systems-minded Product Manager to lead the design, development, and adoption of tools that power the core operations of Axion Ray
• In this role, you’ll sit at the intersection of Product, Engineering, Ops, and Solutions teams — identifying inefficiencies, building automation-first knowledge solutions, and enabling the company to scale
• You’ll work hands-on with stakeholders to turn friction points into elegant workflows by overseeing and creating internal tooling, purchasing supporting tools, and champion a culture of operational excellence through smart tooling
• Own the strategy and execution for internal tools, AI, and automation across departments (e.g., Sales Ops, CS, People, Finance)
• Partner with business stakeholders to understand manual processes and translate them into scalable solutions
• Define and prioritize the internal tools roadmap in collaboration with cross-functional leads
• Perform Build vs Buy analyses for tooling and create business cases for ROI
• Conduct process analysis to uncover inefficiencies and opportunities for automation or optimization
• Build lightweight, no-code tools (e.g., Airtable, Retool, Zapier, n8n, GPT, internal APIs)
• Own end-to-end delivery: from user discovery, requirements, building,, and post-launch adoption
• Drive internal adoption and training to ensure your tools are used and valuable
• Track impact of tools via metrics like time saved, error reduction, and cost optimization