Senior Decision Scientist, Salesforce
Agentic Analytics
$200.8-276.1k
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$200.8-276.1k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 7+ years of experience in analytics, decision science, or product data roles
- Strong expertise in SQL and working knowledge of Python or R
- Hands-on experience with web analytics (Google Analytics/GA4) and event log/telemetry data
- Proven track record designing data models and semantic layers in platforms like Salesforce Data Cloud, Snowflake, or BigQuery
- Ability to translate complex data into business-ready insights tied to funnel, lead generation, and pipeline contribution
- Strong cross-functional collaboration skills, bridging data engineering, product, and business teams
Desirable
- Experience with Tableau or other BI platforms; exposure to conversational analytics is a plus
- Background in customer data platforms (CDPs), identity resolution, or real-time data streaming
- Familiarity with AI agent frameworks (Agentforce, chatbots, or conversational AI systems)
- Comfort working in emerging product spaces, with curiosity to learn and adopt new tools quickly
What the job involves
- Salesforce is pioneering the future of Agentic AI - AI-powered digital agents that transform how customers interact with our website, products, and events. This role blends the strengths of data engineering, semantic data modeling, and marketing analytics, making the Senior Decision Scientist a key driver of Agentic AI measurement and insight at Salesforce
- This high-impact individual contributor role will own the end-to-end measurement strategy for our Web Agent and Event Agent, design the semantic data foundations in Salesforce Data Cloud, and unify real-time customer signals for identity resolution
- You will blend engineering-level technical depth, data modeling expertise, and marketing analytics acumen to ensure Salesforce can both prove ROI today and enable next-generation conversational analytics in Tableau Next
- Propose and execute a comprehensive measurement strategy for Salesforce’s external Agents
- Leverage expertise in product analytics, telemetry, and instrumentation to ensure high-quality event capture in Agentforce logs and Salesforce Data Cloud
- Integrate Agentforce data with Google Analytics (GA/GA4) for web-analytics-style reporting on agent engagement and funnel impact
- Partner with engineering to design Data Model Objects and semantic layers in Salesforce Data Cloud
- Build scalable data foundations that power conversational, natural language–driven analytics experiences in Tableau Next
- Ensure semantic consistency and governance across metrics, reducing fragmented reporting
- Lead projects that integrate real-time web analytics signals (via APIs) with Salesforce Data Cloud
- Enrich customer profiles by linking anonymous web traffic to known identifiers (e.g., Trailblazer ID, Lead ID, Contact ID from CRM)
- Identify and close data coverage gaps to improve personalization and attribution accuracy
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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