Partner Solutions Manager, Expedia Group
$125.5-176k
Online travel shopping company
Job no longer available
Online travel shopping company
1001+ employees
Job no longer available
$125.5-176k
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- Bring your experience, creativity, communication and collaboration skills and join us as we continue to reinvent travel
- We are looking for a Partner Solutions Manager with deep technical acuity to join our fast-paced team and tackle a variety of exciting and sophisticated customer problems
- Strong critical thinking skills and experience leading teams to deliver solutions in environments with high interdependencies through technical product management, development or project/program management disciplines
- A consistent track record of being a self-starter, balancing multiple tasks simultaneously, prioritizing workload effectively, and growing in a dynamic and sophisticated environment
- Strong customer focus, excellent problem solving, communication and analytical skills
- Evangelizing and articulating innovative technology solutions for both technical and non-technical parties
- Build and maintain strong internal and external working relationships across business and technology teams
- High energy and a positive outlook with the passion to build a better solution at every opportunity
- 4-6 years of relevant work experience in the technology or internet space; Bachelor’s degree in engineering or computer science or business or in a related technical field; or equivalent related professional experience
- Knowledge of travel industry preferred with previous experience with travel technology products and solutions
What the job involves
- As a Partner Solutions Manager working within the Professional Services organization, you will join a growing team delivering travel solutions, both full sites and exciting features for enterprise partners
- Working closely with business, product, and technology teams you will be responsible for driving key initiatives to support the growth of Expedia for Business
- Drive complex technology projects requiring coordination between organizations, proactively identifying and mitigating risks to ensure success of the program
- Identify, document, and align on requirements as well as required resourcing necessary to implement assigned technology delivery projects successfully and efficiently
- Ensure deliveries have a clearly communicated timeline with dependencies and prioritized tasks to achieve project milestones for delivery of intended objectives
- Proactively, clearly, and concisely communicate technology focus areas as well as project status, state, and risks that surface throughout project delivery
- Understand the full array of the company’s offerings and areas of expertise to apply this knowledge to meet the needs of the partner
- Demonstrate compelling rationale while explaining ideas to gain support to resolve issues and effectively influence others considering the situation from the point of view of the other party to identify a common ground, elegantly move out of deadlock situations and achieve favorable outcomes in each negotiation
- Advocate for partners with business, product, and development teams across the Expedia Group enterprise
- Identify opportunities to simplify and add value to delivery engagements and existing processes
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- 401K Plan
- Health Insurance
- Dental Insurance
- Flexible Spending Account (FSA)
- Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
Company HQ
Interbay, Seattle, WA
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
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