Product Manager, Stripe
Merchant of Record
$194.8-292.2k
More information about location
A financial infrastructure platform for businesses
Job no longer available
A financial infrastructure platform for businesses
1001+ employees
Job no longer available
$194.8-292.2k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- Our ideal Product Manager has extensive experience with checkout experience and rapid testing of those experiences, has managed complex products, and is obsessed with solving for user needs
- They are very technical, able to put themselves in the shoes of developers, but also have an acute attention to detail when it comes to user experiences
- They operate well in close partnership with their engineering teams, as well as drive initially ambiguously defined projects across the broader company
- Deep payments, experimentation and user experience knowledge is a bonus for this role
- Brings 8+ years of experience in a product management role
- Has partnered closely with engineers and designers to build products (especially front end surfaces) and complex systems at scale
- Has an obsession with product quality and an eye for design
- Has the ability to thrive with a high level of autonomy and responsibility
- Brings a desire for continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases
- Has strong written and verbal communication skills with a talent for precise articulations of customer problems
Desirable
- Strong business acumen and comfortable with complex ecosystem and system level problems
- Experience with checkout design, A/B testing is a plus
What the job involves
- We’re looking for a product leader to own some of the aspects of building the new Stripe Merchant of Record offering
- In this role you will set the vision, define the strategy, and execute on the roadmap for Stripe to help its users deliver the best shopping experience for their businesses
- This will require you to build deep customer empathy with Stripe’s users, propose holistic non-obvious solutions to meet their needs, and to champion those solutions inside and outside of Stripe
- Develop the long-term vision and strategy for Stripe’s OCS merchant of record experience, prioritize accordingly, and create an execution roadmap
- Deeply understand our users’ needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback and the market
- Set the pace, prioritization and execution for the team
- Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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