Senior Operations Manager, Athelas
RCM Patient Eligibility
$120-150k
+ Equity
5 days a week in office (Mountain View, CA)
AI to grow healthcare businesses
Job no longer available
AI to grow healthcare businesses
201-500 employees
Job no longer available
$120-150k
+ Equity
5 days a week in office (Mountain View, CA)
201-500 employees
Company mission
To simplify and improve healthcare delivery through AI and automation.
Role
Who you are
- 3-5 years experience in consulting, investment banking, or in operations at a fast-paced SaaS tech company
- Experience leading teams and managing direct reports
- Experience with data analysis and developing data-driven solutions to new challenges
- Deep experience in data analysis (SQL and excel strongly preferred).
- Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
- Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics
- Experience working cross-functionally with sales, operations, and engineering teams to address internal needs and support company objectives
- Proficiency in documenting and developing best practices to enable incremental improvement and optimization for Internal Ops processes
- Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
- Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
- Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
- Proficient in Retool, Gsuite is a plus
- Experience in the RCM (Revenue Cycle Management) space is a bonus
What the job involves
- As an Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team focusing on Patient Eligibility within Revenue Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes
- You will have end-to-end ownership - ensuring efficient execution for clients and driving business metrics
- This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas
- Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility
- You'll lead a lean team to hit team OKRs and drive operational excellence in our Patient Eligibility RCM sub-processes as we scale
- Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch
- Lead cost monitoring and cost reduction strategies and own rollout of automation of various processes
- Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams. This will also involve supporting offshore team development including hiring and talent management efforts
- Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency
- Understand the business in-and-out to be proactive about solving emerging problems
Application process
- Basic open-resource SQL assessment will be part of the interview process
Our take
Today, healthcare providers are tackling the growing challenge of too much paperwork and too little time for patients. Many existing electronic health record (EHR) systems only add to the problem - digital, yes, but often too clunky, time-consuming, and disconnected from the tools doctors actually need. Athelas is tackling this by reimagining how healthcare software works, helping providers spend less time lcicking and more time caring for people.
Athelas offers a full suite of tools that combine AI-powered automation, remote patient monitoring (RPM), and integrated EHR and billing systems. And its newest platform, Athelas AIR, is a next-generation EHR designed to unify clinical and administrative workflows in one intelligent system. By embedding revenue cycle management (RCM) and ambient AI documentation directly into the platform, Athelas AIR strreamlines everything from charting to billing. And the goal is simple, to reduce administrative burden, improve margins, and ultimately, give healthcare teams a smoother, smarter way to work.
The company has made some impressive strides lately too. After achieving unicorn status in 2022 and merging with healthcare software leader Commurein 2023, Athelas is now valued at around $6B. It has also partnered with organizations like Resilient HEalthcare to power at-home care programs, bringing hospital-level technology into patients homes. And with over 100 clients lined up to adopt Athelas AIR, the company is very much positioning itself as a leader in intelligent healthcare infrastructure.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$60m
SERIES B
Aug 2021
$72m
SERIES B
Total funding: $156.4m
Company HQ
Jackson Park, Mountain View, CA
Leadership
Tanay Tandon
(Co-Founder & CEO)Alongside Athelas, they are the CEO of Commure. Previously, they were a Researcher at Stanford University AI Department and MetaMind.
Deepika Bodapati
(Co-Founder & COO)Alongside Athelas, they are the COO of Commure. Prior to founding Athelas in 2016, they were a Researcher at Stanford University, Multimodality Molecular Imaging Lab and NASA Ames Research Center.
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