Strategic Project Lead, Workstream
+ Equity
More information about location
HR and payroll solutions built specifically for restaurants
Be an early applicant
HR and payroll solutions built specifically for restaurants
201-500 employees
Be an early applicant
+ Equity
More information about location
201-500 employees
Company mission
To help businesses hire faster and smarter, so they can focus on supporting their team and serving their customers.
Role
Who you are
- This role is ideal for someone who thrives in fast-paced environments, enjoys solving complex problems with incomplete information, and takes full ownership of outcomes
- 4-8 years of experience in operations, strategy, product, consulting, finance, or a high-growth startup environment
- Proven track record of owning and executing complex, cross-functional initiatives with measurable business impact
- Strong systems thinking and ability to design scalable processes from scratch
- Ability to move quickly and make decisions with incomplete or evolving information
- Strong analytical skills and comfort working with data to drive decisions
- Excellent communication and stakeholder management skills, including working with senior external partners
- High ownership mindset with end-to-end accountability
- Curiosity and ability to quickly ramp in technical domains such as AI, data platforms, or robotics
- Comfort operating in ambiguity and building in a 0→1 environment
- Proven track record of owning and delivering complex, cross-functional initiatives with measurable business outcomes
Desirable
- Experience managing large, distributed workforces or marketplaces
- Exposure to AI data, model evaluation, or technical services delivery
- Background in investment banking, private equity, or management consulting
What the job involves
- We are looking for a highly driven, analytical, and execution-focused Strategic Projects Lead (SPL) to own and deliver high-impact, cross-functional initiatives across Workstream
- In this role, you will act as a force multiplier for the business—leading complex, ambiguous projects that directly impact revenue growth, operational efficiency, and customer outcomes. You will work closely with senior leadership and cross-functional teams across product, sales, operations, and customer success to drive initiatives from concept through execution
- You will be expected to move quickly, make high-quality decisions, and drive measurable business impact at scale
- This is a full-time role requiring regular travel to our Menlo Park office
- Managing a network of hundreds to thousands of people to collect video data and to engage and motivate workforce
- Own the end-to-end development of video data platform, from initial concept through scaled execution
- Design and build systems for collecting, organizing, labeling, and managing thousands of hours of video data
- Lead large-scale operational initiatives, including process design, implementation, and optimization across teams
- Partner closely with senior leadership to identify strategic opportunities and translate them into actionable plans
- Drive alignment across product, engineering, sales, and operations to ensure successful delivery of key initiatives
- Analyze data to identify bottlenecks, optimize workflows, and inform decision-making
- Build and refine scalable systems, processes, and playbooks to support company growth
- Manage timelines, resources, and stakeholders to deliver projects on schedule and at a high level of quality
- Communicate progress, insights, and recommendations clearly to executive stakeholders
- Step into ambiguous problem spaces and define structure, goals, and execution plans
Our take
Recruiting new staff can be a slow andf frustrating process for HR teams, especially in industries that rely on hourly workers. Roles often need filling quickly, turnover can be high, and managers don't always have time to sit at a desk sorting through applications and emails. So, chasing candidates, scheduling interviews, and keeping people engaged can take hours each week, often delaying businesses , leaving them short-staffed when they need people most.
Workstream is a HR and hiring platform built specifically for hourly workers, with text messaging at the centre of how it works. Instead of forcing candidates to apply through long online forms or emails they may never check, Workstream allows people to apply, communicate, schedule interviews, and even complete parts of onboarding directly through their phone. And for employers, the platform automates most of the hiring process, so managers can source, screen, hire, and onboard staff with ease.
Whilst the company operates in a competitive HR software market, its carved out a strong position by focusing on deskless and hourly workers, a group often overlooked by traditional HR tools. Its growing list of customers also span quick-service restaurants, retail, logistics, and other hourly-heavy industries, and the company has attracted significant investor backing as a result. Competition may remain strong but Workstream's clear focus, steady expansion, and continued product adoption give it a strong foothold in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2022
$60m
SERIES B
Aug 2021
$48m
SERIES B
Total funding: $118m
Company benefits
- Health and wellness: We care about the physical and mental health of each of our team members. We offer every employee comprehensive medical, dental and vision plans, and access to a generous number of fully-paid counseling sessions with licensed therapists every year.
- Competitive compensation (and equity): As a company, we have ambitious goals with a high-potential financial upside—and we share that with every employee through competitive market compensation and generous stock.
- Flexible time off: We believe team members do their best work when their life feels balanced. We promote work-life harmony through flexible PTO and paid parental leave.
- Professional development: We believe in becoming 1% better each day. That’s why we offer a quarterly learning reimbursement that can be used toward continuing education, books, subscriptions and more.
Company HQ
SoMa, San Francisco, CA
Leadership
Desmond Lim
(Co-Founder & CEO)Prior to co-founding Workstream in 2017, Desmond was a Product Manager at MIT Media Lab and WeChat.
Max Wang
(Co-Founder & CTO)Previously, Max co-founded VC.CN where he served as the CTO for 5 years.
Lei Xu
(Co-Founder & CSO)Lei previously co-founded Emote where he served as the CTO for 2 years. Prior to that, he spent 3 years at Google in Revenue Acceleration and Software Engineering roles.
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