Delivery Engineer, Searoutes

• This isn't a spreadsheet job. We're looking for someone who reaches for a script or an AI tool before they reach for Excel — someone who thinks about how to automate the boring parts so they can spend their time on the interesting ones
• An engineering or technical background — you're comfortable with data, systems, and problem-solving at a hands-on level
• Proficiency in at least one scripting language (Python preferred) — you don't need to be a full-stack developer, but you should be able to write code that solves real problems
• Demonstrated ability to use AI tools to automate repetitive tasks, clean and transform data, and accelerate workflows
• Experience connecting systems: APIs, webhooks, no-code/low-code tools, or custom integrations
• A proactive, ownership mindset on client issues — you don't wait for a ticket to tell you something is broken
• Client-facing experience: you're able to present technical outputs clearly to non-technical audiences and hold your ground when asked tough questions
• Fluent in English (French is a plus)

Desirable

• We're looking for a Delivery Engineer to join our Customer Success team and own the end-to-end delivery of CO2 and emissions reports for our clients. Y
• Ou'll work directly with the raw data we produce, process it into meaningful outputs, and present your findings to clients in calls and reviews
• You'll connect data sources, clean and transform messy inputs, and build lightweight pipelines that make report delivery scalable and repeatable
• You'll be the person clients trust to explain what their emissions numbers actually mean, where the data comes from, and how to act on it
• You'll also be a key point of contact when things go wrong — diagnosing issues before clients even notice them, and guiding new clients through their first API integration until they're up and running confidently
• That means being as comfortable in a client meeting as you are in a terminal
• Process and deliver monthly and quarterly CO2/ocean procurement reports for a portfolio of clients, from raw data to final output
• Guide new clients through API onboarding — from first call to first successful integration — making sure they understand the data model and can get the most out of what we offer
• Build and maintain automation workflows (scripts, AI-assisted tools, API integrations) that reduce manual work in the data preparation process
• Connect internal systems, client data feeds, and third-party tools to keep delivery pipelines running smoothly
• Identify data quality issues, investigate anomalies, and implement fixes — at the source when possible
• Proactively monitor for issues across your client portfolio and resolve them before they become escalations; when something breaks, you own the investigation and the fix
• Act as a trusted technical advisor to clients on API usage — reviewing how they're querying our endpoints, spotting underused features, and suggesting better approaches that unlock more value for them
• Present reports and methodology to clients in regular reviews, answering technical questions with clarity
• Work closely with the product and engineering teams to flag patterns and feed client insights back into the platform
• Document your processes so the team can scale what you build