Platform Engineer, Smarsh
Linux
+ Company bonus + Stock options
Cloud-based archiving and compliance solutions
Open for applications
Cloud-based archiving and compliance solutions
1001+ employees
Open for applications
+ Company bonus + Stock options
1001+ employees
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- Solid experience and knowledge of one or more Linux distributions
- Solid background working with cloud Platforms like AWS and platform automation tools like Terraform, Ansible, or equivalent
- Highly experienced with scripting languages such as Python and Bash
- Knowledge of git-ops, CI/CD pipelines
- A minimum 5 years of demonstrated work experience showing progressive growth and expansion of job responsibilities
- Basic experience with MongoDB, including installations, configurations, upgrading, and scaling
- Knowledge with MongoDB Replica Sets, sharding, and clustering
- Solid network fundamentals (TCP/IP, DNS, TLS, Load Balancing, etc)
- Experience with gathering metrics and making informed decisions about performance
- Experienced with enterprise-level observability tools like Datadog, Prometheus, Honeycomb, ELK or similar
- Familiarity with building and deploying containerized solutions using tools like Docker and Kubernetes
- Proficiency in MongoDB query optimization, indexing strategies, and performance tuning
- Experience with other NoSQL databases and relational databases (MySQL, PostgreSQL) is a plus
- Experience or Knowledge of other Datastore platform like ElasticSearch and Kafka, a big plus
- Bachelor’s degree in Information Systems, Computer Science, or related discipline or equivalent work experience and technical training desired
- Enthusiastic about learning new technologies and driving continuous improvement
- Willingness to teach others who need assistance in an area of your expertise
- Ability to work independently as well as in a collaborative team environment
- Excellent written and verbal communication skills
- Experience working in an environment with business-critical systems that require 24/7 effective uptime and an on-call rotation
- Strong analytical and problem-solving skills
- Ability/desire to identify manual, repetitive tasks and automate them
- Familiarity with the SDLC workflow, with emphasis on Agile and DevOps practices
- Experience with security principles and the ability to assist in their implementation
- Hands-on software and hardware troubleshooting experience
- Experience documenting and maintaining configuration and process information
- Enjoys the opportunity to creatively develop solutions to complex issues
- Level headedness when determining potential solutions for a given issue, with consideration to technical best practices and the needs of our customers
What the job involves
- The primary function of this position is to ensure the operational reliability of Smarsh’s core Enterprise Platform Datastore technologies
- The Workload Management team embraces a DevOps culture and employs Site Reliability Engineering principles of proactivity, automation, cross-functional collaboration, and data-driven decision-making
- The main responsibilities include owning operational availability, security, scalability, observability, instrumentation, and overall service reliability of all Datastore platforms within the Enterprise Platform which include, MongoDB, Kafka, Elasticsearch and Manage Datastores like AWS RDS, S3, MKS and Document DB
- This includes creating systems, processes, tools, and scripts to automate system and software deployment through its verticals and lifecycles
- In addition, this role requires the ability to collaborate with third parties such as internal groups and/or service providers
- Support all systems and infrastructure associated with the day2 operations of all Datastore clusters within Smarsh’s Enterprise Platform
- Design, implement, and maintain high available and scalable MongoDB clusters
- Monitor and troubleshoot database performance issues, ensuring uptime and efficiency
- Build and maintain the platform infrastructure by automating workflows related to MongoDB and other Datastores
- Develop automation tools and scripts to streamline database operations such as scaling, provisioning, and replication lag
- Integrate MongoDB on cloud-native and on-prem environments, including containerized platform like Kubernetes
- Analyse and optimize MongoDB resource utilization (CPU, memory, disk, IO) for performance and cost-efficiency
- Ensure our Datastore platform installations adhere to best practices in security, including authentication, authorization, encryption, and auditing
- Attend team’s standups in support of daily activities, as well as all Agile ceremonies in support of the team goals
- Work closely with software engineering teams to support database architecture, provide guidance for database design, schema optimization, and query tuning
Salary benchmarks
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company HQ
Portland Downtown, Portland, OR
Leadership
Stephen Marsh
(Founder)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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