Research Analyst, StuRents

• You’re an experienced customer-facing business development manager or research analyst who enjoys building meaningful long-term customer relationships. You bring sales experience and feel comfortable speaking and presenting to current and prospective customers.
• You're not just highly numerate, you also have bags of experience in using Excel to run analysis (Vlookups, Sumifs), to create engaging data packs for our customers.
• You’re a natural communicator and already have lots of experience in nurturing positive, long-term relationships when communicating directly with customers.
• You have a strong commercial awareness/acumen and a collaborative approach. You've worked with corporate customers and are able to be one step ahead of their commercial needs, with an awareness of how a business operates and the need for value creation that enables its success.
• In your existing/previous roles, you’ve proactively generated opportunities and leads and grown sales with minimal oversight and direction. You enjoy working with customers to uncover their needs and co-create solutions by excelling in increasing value through cross-selling to boost revenue from existing customers, ex, particularly from enterprise customers.
• You are comfortable with writing about complex topics/subject matter in a concise and friendly, and accessible way - it’s important that our customers can look at your data reports and understand them straight away (without confusing them) and act on them.
• You’re enthusiastic about being customer-facing and engaging with customers in a way that is able to inspire prospective customers to use your insights, analysis and reports. Equally, you’re comfy proactively working with others and prospecting, ideating and driving forward new products and analysis to open doors for further growth opportunities.
• You bring an innate high attention to detail and can write skillfully, with clarity about sector trends.
• You have a naturally analytical mind and enjoy exploring data, asking thoughtful questions, challenging (and have challenged) the status quo in your analysis by working collaboratively to improve an approach. You're an innately structured thinker and doer, transferring this structure to your communication style too, helping others understand your findings with ease.
• You’re naturally curious, self-motivated, and excited about finding unique stories in the data to help customers make confident, informed decisions.
• You’re an independent problem-solver with a collaborative mindset, work well without constant direction, a keen multitasker with a knack for balancing your priorities while staying organised, efficient and effective
• You have agility-ability (adapting easily). Proactively willing and able to adapt your style and articulate things to people across different levels and teams.
• You value working autonomously, building flexibility in how you work. Innately taking initiative and enjoying being hands-on in tasks, with minimal guidance, direction or support.
• You’re keen to learn, grow and contribute in a supportive, fast-paced environment, where you can make a meaningful difference.
• You are excited to be part of a growing company, creating positive change in how the sector operates.

Desirable

• You’ll work with the Head of Research and the wider research team to support the continued growth of the company by providing analysis to clients and proactively developing new and existing customer relationships.
• You’ll build new networks of customers and deepen relationships with existing ones, always staying in touch with what’s happening in the current market, the industry and with your clients’ trends, changes and needs.
• You’ll increase product and service engagement by sharing and demonstrating relevant parts of our product and offering with new and existing customers.
• You'll work collaboratively closely with the research team to grow and drive additional sales of our research products while also responding to help fulfil ad-hoc customer requests in both written form and as part of engaging data packs, typically in Excel.
• Alongside your sales activity, you'll be involved in a number of initiatives, including but not limited to: helping create our quarterly market reports, monthly research newsletter, market blogs, and wider research content to help promote our services.
• Your additional day-to-day tasks will include maintaining and expanding/enhancing existing databases and proactively looking at ways to expand and develop our product capabilities in response to the needs of our customers
• You will work closely with the Marketing and Business Development teams, sharing and introducing warm cross-functional leads and potential opportunities to other parts of the business - i.e connecting customers with the right people/services.

• 30 min informal chat with Richard (Head of research) or David (Research analyst) on the phone
• 1st round you will be sent a short case study to analyse some data. If successful, you’ll progress to a 2nd round in-person interview
• 2nd round interview with Richard and Tom (co-founder) to present your case study findings. We will share more about the role and company and learn a little more about you (~60 mins, in person)
• Final interview with Richard, Andrea (our people person) to chat about your experience and culture contribution (~60 mins, in person)