Sales Strategy and Operations Manager, Miro
$146-191.6k
+ Equity
2-5 days a week in office
Visual workspace for innovation.
Posted today
Visual workspace for innovation.
1001+ employees
Posted today
$146-191.6k
+ Equity
2-5 days a week in office
1001+ employees
Company mission
To empower teams to create the next big thing.
Role
Who you are
- 5+ years of Revenue Ops, Sales Ops and / or BizOps experience at a fast-growing B2B SaaS company (experience in sales ops required)
- Ability and desire to operate in unstructured environments
- Deep understanding of SaaS models, product Led Growth (PLG) experience a major plus
- Strong analytical, operational, and project management foundation
- Ability to build strong trusting relationships with the SDR and Sales team
- Subject matter expertise in modern tools; salesforce.com, Looker, etc
- Finance or Management Consulting experience is a big plus
What the job involves
- As Sales Strategy and Operations, you will partner closely with Miro’s Head of Global Sales Development and their leadership team to define regional and segment-level GTM strategy, drive operational excellence, and lead strategic initiatives
- You will be key in ensuring Miro delivers repeatable, predictable, and scalable growth that aligns with the customer journey
- Run the requirements gathering and manage the build process and rollout for Sales Development and sales productivity projects
- Partner effectively with cross-functional leadership to influence the direction and culture of the GTM organization
- Develop and allocate key performance metrics for GTM leadership
- Provide analytical thought leadership, create actionable business insights, and establish strategic operational priorities
- Implement customer lifecycle management strategies to track and optimize customer relationships from lead generation to customer retention and revenue growth
- Build, refine, rollout and monitor insights that will empower everyone in the sales organization to drive towards desired business outcomes
- Continually evaluate the current system and processes, implementing elegant improvements that will drive additional output and scale as the company grows
- Lead cross-functional initiatives and collaborate closely with product, sales, marketing, customer success, and finance
- Monitor CRM hygiene and align with sales management to drive programs to optimize the effectiveness of technology investments and data quality
Our take
Millions of employees worldwide have moved to remote working, but existing tools are holding back the potential for collaboration. Tools such as Zoom and Microsoft Teams already provide remote communication platforms to millions of users, but they generally compromise on features required to emulate the team collaboration experience.
Miro has created a platform that provides enterprise tools such as collaborative whiteboards and mind-map software into an accessible and integrated service. As opposed to providing an 'all-in-one' add on, Miro allows businesses to customize and integrate the tools and resources within their individual platform to cater to the team's specific requirements.
Miro’s initial strategy of offering free and discounted subscriptions and then moving to paid models has paid off. The platform currently has over 35 million users and is trusted by enterprises such as VMware, Zendesk and Frog. As part of its ongoing battle with Zoom, Miro acquired video-chat startup Around in 2022, to remain competitive in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2022
$400m
SERIES C
Apr 2020
$50m
SERIES B
Total funding: $476.8m
Company benefits
- Excellent Medical, Dental + Vision health benefits
- 401k matching + Stock options
- Free lunches + Office snacks
- Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members
- Distributed team across offices globally
Company values
- Play as a team to win the world - We work, learn, and celebrate in collaboration rather than alone.
- Focus on impact and make it happen - We dream big, prioritize outcomes that matter most, and own our commitments.
- Learn, grow and Drive change - We reflect openly on our successes and failures and apply learnings for our work, team, and self-development.
- Practice empathy to gain insight - We look from the perspectives of customers, users, and each other, to deepen understanding.
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Andrey Khusid
(CEO)Prior to Miro, they founded Vitamin Group specialising in digital technologies and multimedia projects.
Oleg Shardin
(Board Member)They have a Master's degree in Strategic Management. They founded the Vitamin Group in 2005 prior to founding Miro. Initially served as COO for Miro.
Salary benchmarks
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Diversity, Equity & Inclusion at Miro
Isabelle Kappetein (Diversity and Inclusion Specialist )
- We are very proud of our 12 Employee Resource Groups. These Mironeer-led spaces help foster a diverse, inclusive workplace, that’s aligned with our values and our collaborative mindsets. With over 100 nationalities represented working from 12 hubs in 8 different countries, our global community flows beyond borders.
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