Market Insights Manager, HeliosX
Offers equity
2 days a week in office (Shoreditch, London)
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
Be an early applicant
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
501-1000 employees
Be an early applicant
Offers equity
2 days a week in office (Shoreditch, London)
501-1000 employees
Company mission
Creating a more confident world, where everyone can take control of their health to lead happier and healthier lives.
Role
Who you are
- 5–7 years of experience in market insight, consumer/market research, or strategy—ideally with a focus on new market entry or international growth
- Demonstrated track record in conducting both primary and secondary research, quant and qual research, consumer segmentation studies, and go-to-market strategy development
- Experienced in working with external partners and local agencies to test brand messaging, creative assets, and value propositions for cultural relevance and local effectiveness
- Skilled in both qualitative and quantitative research methods, including survey design, segmentation, and desk research
- Strong ability to synthesise market, customer, and competitive data into clear, actionable recommendations
- Culturally curious and globally aware—able to spot both global and market-specific trends and opportunities
- Able to operate independently, manage multiple projects, and thrive in a scaling, fast-paced environment
- Effective cross-functional collaborator, especially with strategy, marketing, and expansion teams
- Commercially-minded and outcome-focused—comfortable influencing go-to-market decisions
What the job involves
- To provide the insight foundation that enables HeliosX to successfully expand internationally and, by doing so, bring accessible, affordable and high-quality healthcare to even more people around the world
- This role will help our business identify the most attractive new markets and help shape launch strategies that are both globally scalable and locally relevant, ensuring we meet customer needs, stay culturally aligned, and deliver commercial results from day one
- They will work cross-functionally but especially closely with the International Expansion, Brand and Growth teams
- This is a full time, permanent role
- Run market sizing, attractiveness, and readiness studies using both primary and secondary research
- Estimate the total addressable market and opportunity sizing in priority countries
- Assess market fit for HeliosX core value propositions and identify where local adaptation is needed
- Identify high-potential customer segments and their needs, attitudes, and behaviours
- Recommend effective entry strategies, including messaging, positioning, channels, and partnerships
- Provide insight into the competitive landscape and how customer expectations are shaped by culture and local context
- Embed insights into launch plans and performance evaluation, collaborating with International Expansion, Brand and Growth teams to inform and optimise launches
- Support hypothesis development and market testing strategies
- Provide agile, ongoing research support as new countries are rolled out
Salary benchmarks
Our take
Generally speaking, the healthcare sector is slow to adopt new technologies. HeliosX bucks the trend, having been founded in 2013 to provide quicker, convenient access to medications through the use of cutting-edge tech.
HeliosX aims to improve the quality, accessibility and affordability of healthcare across the UK, US and Europe. With millions of customers worldwide, it operates across the medical, dermatology, and nutritional supplement sectors through its top-selling brands and products - Dermatica (personalised skincare brand), MedExpress (telepharmacy), Levity (prescription weight loss), ZipHealth (online medical consultations & pharmacy) and its men's health brand, RocketRx.
HeliosX has seen its global revenue rocket from £60m to £180m between 2023 and 2024. This growth is impressive for a company that has had no external funding, and it aims to accelerate its expansion in 2025 by moving into new territories.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Team energy
"Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I..."
Company benefits
- Monthly Socials
- Health Insurance
- Gym discount
- Flexible working
- £1,000 Annual Learning and Development budget
- Audible Subscription
- Pension Contribution
- 25 days holiday + UK Bank holidays
- Free HeliosX Products
Company values
- Build Team Excellence
- Putting Customers First
- Today Not Tomorrow
- Thinking Differently
- Act Like an Owner
- Keep it Simple
- Do More With Less
- Communicate Candidly
Company HQ
London, UK
Leadership
Dwayne D'Souza
(Founder & Chairman of the Board)After graduating from the University of Cambridge and gaining experience as a Software Engineer and later in Algorithmic Trading, Dwayne founded HeliosX in 2013.
Stuart Peak
(CEO)Previously HeliosX's VP of Operations. Also worked at The Cambridge Code as an Operations Director, was a Strategy Consultant at PwC and an Operations Director at Oviva.
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