Data Conversion Specialist, EverCommerce
EverPro
$60-80k
+ Employee Stock Purchase Program
More information about location
Integrated SaaS solutions
Be an early applicant
Integrated SaaS solutions
1001+ employees
Be an early applicant
$60-80k
+ Employee Stock Purchase Program
More information about location
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- Strong ETL Proficiency
- 2+ years’ work experience with SQL
- 2+ years’ work experience with Data Conversion/Migrations
- 2+ years work experience with Salesforce
- Good customer and team work
- Strong logic and critical-thinking ability; experience and creativity in troubleshooting data and software problems
- Self-driven with the ability to effectively prioritize and execute tasks
- Ability to listen, ask questions, build consensus, and solve ambiguous problems
- Best-in-class attention to detail
- Demonstrated communication skills, verbal and written, with diverse personalities and ranging technical competency
- Shares knowledge and thrives in a team-oriented environment
- Aptitude to learn software and technology quickly in a fast-changing environment
- Resolve issues in a professional manner while working with challenging projects and objectives
What the job involves
- As a Data Conversion Specialist, you use software tools and scripting to extract, transform, and load client data from other software applications into a client’s improveit 360 or MarketSharp system
- You deliver an exceptional data conversion experience to each client resulting in an effective, timely conversion and an elevated level of client satisfaction
- You validate data migration activities and outcomes and provide support to the implementation project team
- Becoming proficient in the use of our products and in helping customers with the practical ways to leverage our products in their day-to-day operations is critical for success
- You succeed in our culture by demonstrating energy, integrity, positivity, a hunger for knowledge, and a passion for sharing it
- We succeed when our customers succeed, and you are a critical contributor for a customer’s initial and ongoing success
- Work with clients to extract data from legacy systems, including assistance in finding where data is stored in their database if the client does not have the knowledge
- Import data into improveit 360 or MarketSharp, review for accuracy and resolve technical issues
- Manage multiple data conversions simultaneously and prioritize effectively to ensure go-lives occur on time and in line with customer expectations. This includes internal coordination with other team members to ensure availability of suitable resources for each deployment
- Use tact and diplomacy to set proper timelines and expectations throughout the data conversion process, including both verbal and written communication
- Provide the client, Project Manager, Relationship Manager and Solutions Consultant with clear documentation of progress, identifying possible areas of concern
- Provide guidance and solutions consulting on industry best practices related to data transformation
- Exercise attention to detail and technical proficiency to identify client specific requirements and ensure proper data transformation
- Manipulate live data in databases using best practices for maintaining data integrity
- Demonstrate business analytics skills, strong interpersonal skills, and the ability to partner with customers and team members to resolve problems
- Work collaboratively with others to identify, reduce or eliminate unnecessary risks for customers, partners, staff, and the organization
- Project Management: 70%
- Foster collaboration within the team and across products and development lifecycles
- Ensure projects are delivered on time and budget using frequent and clear communications to all internal parties as well as customer stakeholders
- Attend and help facilitate regular meetings with key management and project teams to review status, issues, and innovations
- Display positivity and the ability to bring others together for a common purpose to achieve desired results
- Process Improvement and Documentation: 20%
- Evaluate current data conversion processes for optimal efficiency, recommending and documenting changes
- Strategize for future conversion methodologies/opportunities, such as leveraging AI to evaluate customer data
- Establish, document, and maintain a script library to replicate successful conversions without reinventing the work
- Maintain the Data Conversion Price Book with current data solutions and a time estimate for each system conversion
- Engagement and Development: 10%
- Maintain positive relationships with others through regular communication updates, meetings, and reports
- Effectively communicate progress and work with team members to achieve goals
- Effectively implement new products and solutions to meet service level and performance goals
- Gather customer feedback and share with other teams
- Participate in projects, testing, and training to become proficient in our products and solutions. Use this knowledge to support customers with self-help and call support
- Assist with training and development of other team members
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specializes in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce acquired DrChrono and through this both companies are able to share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a beast in its trade having acquired almost 30 companies, multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.2m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company HQ
River North Art District, Denver, CO
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
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