IT Project Manager, Instacart

Contractor

Salary not provided

For US based candidates : $62.50 USD per hour. For candidates based in Canada: $46.63 CAD per hour

Mid and Senior level
Remote in Canada, US
Instacart

Online grocery marketplace & grocery tech platform

Be an early applicant

Instacart

Online grocery marketplace & grocery tech platform

1001+ employees

B2CB2BArtificial IntelligenceEnterpriseMarketplaceFoodAnalyticsComputer VisionSaaSMobileAdvertisingDelivery

Be an early applicant

Salary not provided

For US based candidates : $62.50 USD per hour. For candidates based in Canada: $46.63 CAD per hour

Mid and Senior level
Remote in Canada, US

1001+ employees

B2CB2BArtificial IntelligenceEnterpriseMarketplaceFoodAnalyticsComputer VisionSaaSMobileAdvertisingDelivery

Company mission

To create a world where everyone has access to the food they love and have more time to enjoy it together.

Role

Who you are

  • 4+ years experience as a project manager/program manager
  • 2+ years experience developing project plans for complex projects with minimal supervision
  • 2+ years experience in Information Technology
  • 1+ years experience working with senior management on medium to large scale projects

Desirable

  • Highly analytical
  • Highly organized, detail oriented
  • Process oriented
  • Experience implementing and decommissioning IT systems
  • Effective and proactive communicator who can provide excellent customer service to all levels of employees, management, and vendors
  • The ability to function effectively in a fast paced environment, manage multiple initiatives simultaneously, and adapt quickly to shifting business priorities

What the job involves

  • We are currently looking for an IT Project Manager who will own the entire project lifecycle of medium to high impact projects for the Information Technology Department.
  • This person will plan, manage, and implement applications, infrastructure changes, and/or process-oriented projects for the Information Technology Department
  • The Instacart Information Technology Department is dedicated to supporting all of Instacart with equipment, infrastructure and technical support.
  • We partner with other teams to help streamline processes and find solutions to people’s technical challenges
  • Partner with IT and other departments to implement new technologies, streamline business processes, and create new policies and procedures
  • Responsible for the discovery, planning, and execution of medium to large IT projects that have a moderate to high degree of ambiguity in scope and/or timeline
  • Ability to accomplish the entire project lifecycle with minimal supervision by defining and owning project strategies based on research and data and proactively developing deliverables such as charters, project plans, presentations, agendas, etc
  • Responsible for building and maintaining relationships with senior management and peers both internally to the IT department and cross-functionally
  • Encourages collaboration and teamwork to help problem solve, unblock peers, and scale processes

Our take

Instacart is an online grocery marketplace that operates a pick-up and delivery system in the US and Canada. Unlike standard grocery shopping, Instacart sends a “personal shopper” to your local store to buy your products, who then delivers them straight to your door on the same day via their own car. The company also supplies the Instacart Platform, with services for stores encompassing eCommerce, fulfilment, in-store, ads, and insights.

The increased modernization of society has meant more than ever that consumers are looking to buy their groceries online, making space for apps like Instacart to become daily life staples for years to come. Although the company must compete with other grocery store delivery services, such as Walmart’s own, it has expanded to cover large percentages of US and Canadian households, and is now aligned with over 900 retail banners across more than 75,000 locations.

Instacart's software offerings signify the company's focus on tech, designed to move it away from its dependence on the gig economy. To this end, the company has acquired FoodStorm, an order management system that powers end-to-end order-ahead and catering, integrating its technology into its enterprise suite. Despite an IPO in September 2023, market downturns have necessitated a 7% workforce cut in 2024, focused on middle management and creating a flatter organisational structure. With a new streamlined workforce, here's to hoping Instacart can maintain its momentum.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

7% employee growth in 12 months

Company

Funding (last 2 of 14 rounds)

Nov 2021

$232m

LATE VC

Mar 2021

$265m

LATE VC

Total funding: $2.9bn

Company benefits

  • Wellness Tailored to You: Medical, dental, vision, retirement, life & disability coverage right alongside physical & mental wellness programs, memberships and stipends to keep you and your family feeling your best.
  • Family Building Benefits: No matter where you are in your family journey, we support you. Our plans cover modern family planning for all. We offer leave for all parents, flexible working schedules and an active Parents@ community.
  • Work From Home Stipend: We help outfit your WFH setup and offer reimbursements so you can be your most productive while at home.
  • Flexible Time Off: We all recharge differently. Take the time you need with our flexible time off policy and company-wide Self-Checkouts where we encourage everyone to sign off.
  • Learning & Development: Whether you're just starting your career or leading teams, we provide customized L&D programs to help you grow and an annual allowance to pursue your development.
  • Future Planning: We have you covered as you plan for your future. 401(k) matching in the US and RRSP in Canada, student loan assistance through Peanut Butter, free Rocket Lawyer membership, SoFi & First Republic financial planning and more.
  • Four Year Fill-Up: We encourage our tenured employees to take longer breaks and truly unplug by doing something they love – typically four consecutive weeks around the four year mark.
  • Community Connection: Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.
  • Instacart Express Membership: We help keep your fridge stocked. Unlock grocery discounts with our Instacart Beta app while testing our latest features.

Company values

  • Go far together
  • Roll up your sleeves
  • Grow the pie
  • Put it all on the table
  • Serve generously

Company HQ

The East Cut, San Francisco, CA

Leadership

Apoorva Mehta

(Co-Founder & Chairman)

Studied Electrical Engineering at University of Waterloo. Worked in Fulfillment Optimisation SDE at Amazon.com before going on to co-found Instacart.

Brandon Leonardo

(Co-Founder)

Interned at Cisco Systems as an IT Engineer. Later became a Senior Web Developer at Webs and then a Venture Hacker at Angel List.

Share this job

View 40 more jobs at Instacart