People Operations & Systems Associate, FIGS
$75-85k
+ ESPP
Office located in Santa Monica, CA
Medical uniforms & clothing
Be an early applicant
Medical uniforms & clothing
201-500 employees
Be an early applicant
$75-85k
+ ESPP
Office located in Santa Monica, CA
201-500 employees
Company mission
To celebrate, empower and serve those who serve others.
Role
Who you are
- 3+ years of experience in People Operations, HRIS, HR Operations, Benefits Administration, or a related field
- Experience administering ADP, Workday, UKG, or similar HR systems
- Experience with Culture Amp, Workvivo, NAVEX, or similar employee experience and compliance platforms preferred
- Strong understanding of HR compliance requirements across multiple states
- Strong understanding and execution of HR operational processes
- Experience supporting benefits administration and vendor management
- Strong project management and process improvement skills
- Advanced Excel and reporting capabilities
- Exceptional attention to detail and organizational skills
- Ability to manage multiple priorities and stakeholders in a fast-paced environment
What the job involves
- FIGS is seeking a Associate, People Operations & Systems to support the administration of People systems, benefits operations, compliance programs, and employee experience platforms
- This role serves as a key member of the People Team, helping ensure employee data integrity, operational excellence, compliance readiness, and a seamless employee experience
- The ideal candidate is highly organized, detail-oriented, systems-minded, and passionate about building scalable People processes
- People Systems Administration:
- Serve as primary administrator for ADP and related people systems
- Maintain employee data integrity, workflows, system configurations, permissions, and reporting
- Assist with system configurations, workflows, permissions, and reporting
- Coordinate vendor file feeds and system integrations
- Support testing and implementation of system enhancements and new functionality
- Identify opportunities for new system integrations with ADP with a focus on driving operational efficiencies across FIGS
- Maintain system documentation and process guides
- Serve as administrator for NAVEX and related compliance platforms
- Partner with stakeholders to identify automation opportunities and process improvements
- Employee Experience Platforms:
- Serve as system administrator for Culture Amp and Workvivo
- Maintain platform configuration, permissions, workflows, integrations, and ongoing maintenance
- Coordinate survey setup, testing, participant management, and reporting distribution
- Maintain Workvivo audience structures, user access, and platform governance
- Create and maintain SOPs and administrator documentation for People platforms
- Compliance Operations:
- Maintain the People Compliance Calendar and track key deadlines
- Coordinate harassment prevention training assignments and reporting
- Coordinate administration of SB553 Workplace Violence Prevention Program requirements
- Assist with EEO-1 and DFEH reporting and supporting data audits
- In partnership with WTW, coordinate annual benefits notices, including CHIPRA, Medicare Part D, HIPAA, and WHCRA communications
- Assist Workplace team with administration of OSHA compliance requirements across all sites
- Support ACA reporting activities, Form 5500 preparation, and 401(k) audit requests
- Maintain compliance documentation and audit files
Our take
FIGS is a medical apparel brand dedicated to providing durable, comfortable, and stylish products for healthcare professionals. Operating on a direct-to-consumer model, FIGS ensures a streamlined connection with its audience.
FIGS' unique selling proposition lies in its Technical Comfort™, featured across a range of antimicrobial, elastic scrubs and uniforms designed with functional pockets. Inspired by the founders personal connection to the challenges faced by healthcare workers, the brand was created to address the discomfort of traditional uniforms and the long, demanding hours common in the profession.
More recently, FIGS has begun executing a strategic shift focused on long-term brand equity rather than short-term promotional growth. In 2024, the company signaled a move away from heavy discounting, instead increasing investment in brand building, international expansion, and new growth channels such as retail and institutional sales through its TEAMS program. While overall revenue growth has remained modest, international sales have grown rapidly, highlighting Asia as a key opportunity for future expansion. And in an increasingly competitive and promotion-driven market, FIGS' emphasis on premium positioning, disciplined pricing, and global brand development reflects a calculated bet on sustainable growth rather than volume-led gains.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2018
$65m
SERIES B
May 2016
$5m
SERIES A
Total funding: $72m
Company benefits
- Health and Wellbeing: Comprehensive benefits and perks package focused on your well-being including: previum medical, dental, and vision coverage, FIGS-sponsored bi-weekly UberEats meal credits, free access to Breethe, a fitness stipend with ClassPass, and a free Peleton room on-site.
- Finance: Amazing 401(k) progream, with a company match up to the first 6% of your contribution. 100% FIGS-sponsored life insurance, disability insurance, access to an Employee Stock Purchase Plan and financial wellness learning opportunities.
- Family: We care for our extended FIGS family by offering generous parental leave, new-parent care meals, and a transition back to work program following leave.
- Time Away: Generous time off - flexible vacation for salaried team members and up to 3 weeks of vacation for hourly team members. We also offer access to leave programs to care for yourself and your family.
- Staying Connected: Weekly company-wide meetings, exclusive Coffee Connection meetings with the FIGS Co-CEOs, and monthly Fruitful Talks with thought-leaders and industry experts. WE support our team members through affinity groups and a thoughtfully designed Buddy Program, fostering friendship and belonging.
- Culture Committee: The Culture Committee creates incredible monthly Culture Programs spotlighting a specific area of wellness, while also finding ways to give back to the local community through volunteerism.
- Furry Friends: We partner with The Wags Club in West LA to provide weekday doggy day care at a partially subsidized cost. We also partner with MetLife to get discounts on pet insurance.
- Employee Discounts & Rewards: Team members receive 50% off, a $75 gift code on birthdays, and a special anniversary gift each year.
Company HQ
Santa Monica, CA
Leadership
Heather Hasson
(Co-Founder & Executive Chairman)Heather studied at the University of Wisconsin-Madison before co-founding FIGS in 2010. She then spent a year at Saïd Business School, and has been a RxArt Board Member since 2019.
Trina Spear
(Co-Founder & CEO)Trina began her career with 4 years at Citi, before working as an Associate at The Blackstone Group for a year. She then co-founded FIGS with Heather in 2010, and has been serving as CEO since.
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