Revenue Enablement Manager, ShipBob
$99.2-165.3k
+ Company's discretionary bonus plan
More information about location
Tech-enabled third-party logistics
Open for applications
Tech-enabled third-party logistics
1001+ employees
Open for applications
$99.2-165.3k
+ Company's discretionary bonus plan
More information about location
1001+ employees
Company mission
To provide simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the world.
Role
Who you are
- 3+ years in merchant-facing technical, operations, implementation, or solutions teams; with experience supporting those teams through training, documentation, or program development
- Experience building structured resources such as onboarding programs, playbooks, technical guides, or process documentation
- Ability to simplify complex operational or technical concepts into practical, easy-to-use learning materials
- Strong collaboration skills with cross-functional partners including Product, Operations, and Customer Experience teams
- Experience in high-growth SaaS, logistics, ecommerce, or supply chain environments is a plus
- Background in enablement, instructional design, implementation, solutions engineering, operations training, or similar fields is welcome but not required
- If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions
What the job involves
- We’re seeking a Revenue Enablement Manager who will support product, technical enablement and operational readiness for our Revenue Teams, and a particular focus on our Solutions Engineering and Implementation teams
- This role is centered on helping merchant-facing teams deliver consistent, high-quality merchant experiences through scalable training, documentation, and practical resources
- Rather than traditional seller coaching, this role will partner closely with Solutions, Implementation, Product, and Operations leaders to translate complex workflows, technical processes, and fulfillment concepts into clear learning experiences and actionable tools
- The right person enjoys simplifying complexity, building structured resources, and enabling teams to execute with confidence during onboarding, ramp-up, and ongoing merchant engagements
- This role reports to the Senior Director, Revenue Enablement
- Design and build training materials, guides, and reference resources that help Solutions Engineers and Implementation Managers execute consistently across merchant engagements
- Translate complex operational workflows, fulfillment processes, and technical concepts into clear, structured enablement content
- Develop scalable onboarding experiences and role-based learning paths focused on technical knowledge and execution
- Partner closely with Product, Operations, Merchant Success, and RevOps teams to ensure technical updates, process changes, and new capabilities are reflected in enablement resources
- Act as a bridge between technical teams and enablement to ensure knowledge is captured, documented, and operationalized
- Support rollout of new tools, processes, or network changes through structured enablement plans
- Create practical, real-world learning experiences including eLearning, job aids, playbooks, and workflow documentation
- Build structured resources that help teams navigate merchant conversations, technical onboarding scenarios, and operational challenges
- Continuously refine content based on feedback from Solutions and Implementation teams
- Partner with leadership to identify gaps in technical readiness and prioritize enablement initiatives that improve consistency and efficiency
- Monitor adoption of resources and training programs, iterating based on team feedback and performance signals
- Additional duties and responsibilities as necessary
Application process
- There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis
Our take
Global logistics company ShipBob fulfills orders and runs two-day shipping and logistics for thousands of direct-to-consumer eCommerce brands in the US. It was created to provide optimized fulfillment for merchants to free up their time to focus on growing their businesses and providing exceptional customer service.
From the start, ShipBob has concentrated on creating a tight product-market fit, and has expanded from there to develop into a franchise model that has helped manage processes at larger scale. This kind of astute and adaptive strategy no doubt contributed to the company landing substantial investment, and enabled it to capitalize on the general lift eCommerce companies received over the pandemic.
With this strong but slow-burn growth, the company can more easily leverage benefits they offer over competitors like Amazon’s FBA service - namely fewer inventory restrictions, lower fees, and packaging without Amazon branding. As the eCommerce boom settles, the company's pace has slowed down, but the general, continued uptick in eCommerce should see it to future success nonetheless.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES E
Sep 2020
$68m
SERIES D
Total funding: $334.7m
Company benefits
- Remote-first company with a hybrid, flexible work environment
- Up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents
- Flexible PTO, Quarterly Wellness Days, and Paid Sick Leave
- Medical, dental, and vision insurance for employees and their dependents
- Short-term and long-term disability, and access to mental health resources
- Referral bonus program
- 401(k) with a company match, and RSUs - vesting starts on the grant date, and no purchase is required
- Pet insurance through Nationwide
Company HQ
West Loop, Chicago, IL
Leadership
Dhruv Saxena
(Co-Founder & CEO)After completing a Masters in Electrical Engineering from Purdue University, Dhruv became a Research Assistant working in writing code in Matlab, C and C++. They were then an Engineer at Lincoln Electric and Software Developer at InContext Solutions.
Divey Gulati
(Co-Founder & COO)After completing a degree in Computer Engineering and an MBA from the University of Illinois, Divey was a Team Leader for the Bank of America, a Consultant for Deloitte and was a Co-Student Director for the Global Consulting Program.
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