Data Scientist, Moveworks
Sales
2-3 days a week in office (Mountain View or San Francisco, CA)
Enterprise-built conversational AI platform
Be an early applicant
Enterprise-built conversational AI platform
501-1000 employees
Be an early applicant
2-3 days a week in office (Mountain View or San Francisco, CA)
501-1000 employees
Company mission
To make getting instant help at work effortless for employees.
Role
Who you are
- 4+ years of experience in analytics
- Experienced in BI tools such as Tableau or Mode Analytics
- Strong collaboration skills, business intuition, attention to detail, and natural curiosity
- Experienced in SQL and Python
- Experienced in data modeling principles and ETL
- Experience in building and maintaining data pipelines
- Experienced in causal inference and predictive analytics
What the job involves
- In this role you’ll lead the full-stack Data Science function for all our Sales stakeholders as we grow Moveworks business from $100M to $1B ARR over the next few years
- You will collaborate directly with Sales Operations, Sales Leadership, and Business Strategy teams to continuously enhance our role-specific sales dashboards and execute deep analyses to inform day-to-day sales execution tactics as well as longer term sales strategy
- You will partner with your fellow Data Scientists on the Marketing and Customer Success side to continue to jointly develop our best-in-class GTM data infrastructure
- You’re someone who enjoys the constant combination of deep technical data science work with direct first-hand exposure to business context. You’re motivated by proactively finding data insights that make an immediate tangible impact on our Sales results
- This role is part of our centralized GTM Operations team and reports to Sr. Director of GTM Operations
- Build and maintain dashboards for all Sales audiences (AEs, Sales Leaders, SDRs, SDR Managers, Presales, etc.)
- Analyze sales performance to identify levers that move the needle in increasing our pipeline generation, conversions, win rates, and overall revenue targets
- Work with Sales Leadership and Sales Operations to develop and implement new sales metrics as our business continues to evolve
- Proactively identify opportunities to improve stakeholder dashboards and data quality
- Build and improve ETL pipelines to deliver new metrics and visualizations
- Contribute to analytics working sessions to empower stakeholders to own their analysis
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
97% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage with no premiums
- Fully paid short-term disability, long-term disability, and life insurance
- Free daily meals
- Unlimited PTO
- Unlimited paid sick days
- 16 weeks of 100% paid parental leave
- Medical, family care, and military leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) with matching
- Equity and stock options
- Commuter and parking benefits
Company HQ
Mountain View, CA
Leadership
Bhavin Shah
(CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(CTO)Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 53 more jobs at Moveworks