IT Systems & Automation Engineer, Mytra

• Have 5+ years of experience in IT systems administration, IT engineering, or IT automation, with clear ownership of production systems
• Have hands-on experience with a leading SSO/IAM provider (e.g., Okta, Microsoft Entra ID, Ping, Google Workspace SSO) and strong fundamentals in SAML/OIDC, SCIM, and MFA
• Have strong MDM/endpoint management experience (e.g., Jamf, Kandji, Intune, Rippling MDM), including fleet onboarding, policy enforcement, and troubleshooting
• Have experience building and maintaining integrations and automation using tools like Zapier, Workato, Make, and/or direct API-based workflows
• Have strong automation skills (scripting and APIs). Comfortable building tooling in Python and/or Bash, using webhooks, and working with REST APIs
• Can balance security and usability, communicate tradeoffs clearly, and operate with strong attention to detail
• Are comfortable working in a fast-changing environment, prioritizing well, and owning outcomes end-to-end
• If this role excites you, we encourage you to apply — even if you don’t check every box

Desirable

• As an IT Systems & Automation Engineer (SSO/IAM) at Mytra, you will help build and run the identity, access, and automation foundation that keeps our teams productive and our systems secure. This role sits at the intersection of:
• Identity and access management (IAM): SSO, SCIM, MFA, lifecycle automation, role-based access
• SaaS and systems integrations: connecting business systems with reliable, auditable workflows
• IT operations: endpoint fleet administration, onboarding/off-boarding, security baselines, and incident response fundamentals
• You will work closely with People Ops, Finance, and Engineering to scale our internal tooling and access model
• Own and evolve SSO + SCIM across our SaaS stack (provisioning, de-provisioning, group/role mapping, and access reviews)
• Build and maintain automation for joiner/mover/leaver workflows, including policy-driven access changes and audit-ready logging
• Implement and maintain integrations between key systems (e.g., identity provider, HRIS, finance tools, ticketing/work tracking), ensuring reliable data flow and clear ownership
• Administer core IT services (Google Workspace and SaaS administration, device management/MDM, password/MFA policies, baseline security controls)
• Partner with stakeholders to define least-privilege access models, troubleshoot access issues, and improve the overall employee experience
• Create and maintain IT documentation and run books in Notion, and drive adoption through clear communication and training

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