CloudOps Site Reliability Engineer, Infoblox
$96.5-140.7k
+ Bonus
Secure cloud-managed network services
Open for applications
Secure cloud-managed network services
1001+ employees
Open for applications
$96.5-140.7k
+ Bonus
1001+ employees
Company mission
To simplify complex distributed networking and security by delivering modern, cloud-first networking and security services.
Role
Who you are
- Minimum 5 years of combined experience in SRE and/or incident management and monitoring tools
- Hands-on experience with cloud architecture and deploying infrastructure in a cloud environment
- Solid networking experience, such as TCP/IP, BGP routing, load balancing, and DNS
- Experience with monitoring tools, such as Grafana, Loki, PagerDuty, AWS Lambda, etc
- Experience with Linux distributions, including CentOS, Ubuntu, and Amazon Linux
- Experience with Amazon Web Services, including EC2, VPC, ELB, S3, RDS, CloudFormation, etc
- Experience with configuration management, such as Terraform, Chef, Puppet, Ansible, and/or Salt
- Experience with monitoring tools and CI/CD toolchain, like Git, Jenkins, or Spinnaker
- Experience with Python, Java, Golang, Kubernetes, Linux Containers, and Docker is preferred
- Bachelor's degree in computer science, information security, computer engineering or electrical engineering is required
- You are the ideal candidate if you are a proactive, hands-on professional who picks up new technology quickly, has excellent interpersonal skills, and is driven to find solutions while collaborating across teams
What the job involves
- We are looking for CloudOps Site Reliability Engineer to join our Incident Management Engineering team located in Tacoma, WA, or remote, reporting to the manager of Cloud Operations
- In this role, you will be part of the Incident Management team responsible for the monitoring and support of Infoblox cloud-based services
- You will monitor and maintain the infrastructure that runs our SaaS services, as well as ensure these services are running at peak performance
- You will also be responsible for maintaining the services and assisting in the automation that enables Infoblox services in the cloud
- Provide real-time monitoring, triage, and escalation of critical and major issues and incoming alarms within the environment
- Participate in incident management calls and coordinate response, triage, recovery, and reporting of incidents
- Actively engage through the service restoration and ensure senior leadership is aware of activities being carried out
- Expand and mature existing incident response processes and activities, including managing and administering the runbook
- Partner with Engineering and NOC to prepare and present RCA reports for incidents, their impact, and resolution
- Implement and utilize SRE developed tools for incident response
- Assist in the development of resilient and self-scaling systems
- Lead complex projects focused on building and maintaining observability/monitoring for the application, monitoring key performance indicators, maintaining alerting, and continuously improving visibility
- After about a year, you will…
- Partner with SRE/DevOps to resolve infrastructure maintenance tasks, internal access request/issues and management of monitoring and CI/CD tools
- Use knowledge and experience to identify strategies that increase system reliability and performance through on-call rotation and process optimization
- Partner with Engineering stakeholders to develop runbooks and implement application monitoring and RCA action items
Our take
Infoblox is widely recognized as a market leader in the security and networking space, particularly in DNS, DHCP and IP address management (DDI). About 70% of the Fortune 500 use Infoblox’s solutions, including Deloitte, GlaxoSmithKline, Nestle, PayPal, Pfizer, and Samsung.
The company has been around since 1999, but a 2016 acquisition by Vista Equity Partners helped bring new investment. Since then, Infoblox has invested heavily in developing next-gen, cloud native applications that the shift to hybrid and remote working has rendered incredibly valuable. It’s been able to open up offices in 21 countries and continuously expand its workforce.
After its latest round of funding led by Warburg Pincus, one of the most active growth investors in enterprise technology and cloud-based platforms, the company’s position as a market leader looks secure.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Apr 2005
$30m
SERIES E
Feb 2004
$21m
SERIES D
Total funding: $53m
Company benefits
- To keep you healthy and strong all year long, we offer medical, vision, and dental benefits for Bloxers and their families (depending on location). In addition, we also offer a total wellbeing solution sure to keep Bloxers feeling their best!
- We have rich time-off policies across the globe which allow all our Bloxers to rest up, recharge and take care of themselves and their loved ones. It’s all about keeping your work schedule and personal life in balance
- Free, confidential, professional assistance anywhere and anytime you need it. Our EAP is here to assist our global Bloxers (and their families) to resolve personal and/or work-related stresses as they arise
- Giving back to our global communities is just as important to us as receiving our benefits. We offer Bloxers 2 full workdays to volunteer in their local communities, and we also match donations to charities
- We have a platform dedicated to Bloxers showing Bloxers appreciation and kudos for outstanding performance and everyday excellence, with recognitions converting into currency for gifts and more
- Our dedicated team operates alongside a world-class education platform to ensure we’re offering all Bloxers the training to keep their hard and soft skills sharp. No matter what your position, we have the track for you!
Company values
- Collaboration
- No jerks
- Delight our customers
- Fun
- Absolute integrity
- Transparency
- Respect for others
Company HQ
Santa Clara, California, United States
Articles
Leadership
Jesper Andersen
(Independent Board Director)Prior to joining Infoblox in 2014, they worked as Senior Vice President for Network Management at Cisco Systems. Previously they held management roles at Oracle, PeopleSoft, and Pivotal Software.
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Diversity, Equity & Inclusion at Infoblox
- Black Employee Resource Group
- Culture Club
- NeXtGen Employee Resource Group
- The Pride and Friends Employee Resource Group
- Veterans Employee Resource Group
- Women At Infoblox Network
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