Vice President of Revenue Operations, Coursera
Online learning platform
Job no longer available
Online learning platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To provide life-transforming learning experiences to learners around the world.
Role
Who you are
- 15+ years experience in sales/revenue operations leadership within high-growth, B2B SaaS, leading global teams at scale of 500M-1B+; public company experience highly preferred
- Experience in leveraging data insights to form long-term strategies enhancing business scalability and repeatability. Improve sales and marketing efficiency, manage business analysis, set key objectives, and resolve cross-functional issues to achieve short and long-term outcomes
- Establish and maintain operating cadence/rigor across revenue operations to measure and report on key performance metrics including forecast accuracy, funnel analysis, and pipeline management,
- Deep expertise in selecting, implementing and driving usage of tools and process adherence spanning the full customer lifecycle, from top of funnel through post-sale/expansion
- Outstanding communication and critical thinking skills to understand sales/marketing policies and processes at a company and individual sales rep level
- Track record of building world-class, high-performing, engaged and motivated teams
What the job involves
- At this critical juncture, as we target a visionary revenue goal, Coursera invites an experienced Worldwide Vice President of Revenue Operations to guide our Strategy & Operations (S&O) team
- This executive role is central to our aim of scaling revenue and refining our economic model
- You will be at the forefront, curating a culture dedicated to performance and distinction, simultaneously meeting immediate needs while sculpting our long-range ambitions
- The Strategy & Operations team collaborates closely with leaders across our global consumer, enterprise, and degree offerings, ensuring Coursera's growth is both robust and sustainable
- In your role as VP of Revenue Operations, you will lead the charge in steering strategic endeavors and crafting operational procedures that propel us on our path to achieving and surpassing the billion-dollar revenue milestone
- Your guidance will harmonize our customer-facing functions—including sales, marketing, customer success, content acquisition, and campaign management—while drawing from your vast knowledge and expertise in strategic planning, global sales, and field marketing
- Strategy Development & Implementation: Develop a comprehensive revenue operations strategy to support alignment with Coursera's goal of expanding access to world-class education
- Sales Forecasting & Growth Planning: Collaborate with the finance team for accurate sales forecasting, ensuring reliable planning for future growth
- Data Analytics & Performance Metrics: Utilize data insights to enhance sales performance and develop clear benchmarks for assessing the sales team's efficiency and effectiveness
- Cross-Functional Collaboration: Optimize sales processes, streamline cross-functional efforts, and foster strong relationships among marketing, product development, finance, and other critical functions
- Employee Empowerment & Onboarding: Design quality onboarding programs and enablement initiatives to equip the salesforce in effective prospect engagement and conversion
- Sales and Marketing Ecosystem & Optimization: Develop a robust marketing and sales ecosystem, lead continuous process enhancements, coordinate the creation of sales collateral, and implement global best practices to increase outreach and performance
Application process
- CLOSING DATES FOR APPLICATIONS: 31st January 2025
Our take
Coursera was founded by Daphne Koller and Andrew Ng in 2012 with a vision of providing life-transforming learning experiences to learners around the world. It partners with universities and other educational institutions to deliver online courses to 40 million students, covering subjects like technology, business, science, and even autonomous cars.
Coursera sees itself as helping people get ready for the next wave of technological advancement. It is preparing individuals, companies, and governments to meet that challenge head-on and turn this disruption into opportunity. To help achieve this, it also has specific product offerings for the corporate market, as well as for governments and nonprofits.
The model of online courses that anyone can attend is very scalable, making Coursera appealing to investors, especially when the online education market is expected to be worth $20bn+ by 2023. Further, it received B Corp certification in February 2021, propelling its efforts to reduce barriers to high quality education.
Steph
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jul 2020
$130m
SERIES F
Apr 2019
$103m
SERIES E
Total funding: $443.1m
Company benefits
- Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform
- We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services
- Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life
- We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work
- Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls
- Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two
- Employees earn company stock, so you can own what we build together and share in our success
Company HQ
Mountain View, CA
Leadership
Andrew Ng
(Chairman)CEO of Landing AI (helping companies adopt AI). Also a Professor of Computer Science at Stanford.
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