Fraud and Risk Officer Intern, Back Market
French & English Speaker
3 days a week in office
Online marketplace for refurbished electronics
Posted today
Online marketplace for refurbished electronics
501-1000 employees
Posted today
3 days a week in office
501-1000 employees
Company mission
To restore trust and desire for refurbished devices.
Role
Who you are
- Student in Finance (or equivalent)
- Looking for a 1 year apprenticeship contract
- English and French are no-brainers (fully professional capability). If you’re extra cool and speak more languages, bonus points for you!
- You have an investigative mind and you are highly detail-oriented
- You have a strong sense of confidentiality and integrity
- You are data-oriented and not afraid about using excel
- A first experience in fraud prevention and/or e-commerce is a plus
What the job involves
- As a Fraud and Risk Officer Intern, you will be responsible for the ongoing assessment of Fraud risks, organizing the framework for action to monitor and prevent the risk of fraud on the Back Market platform
- In this role, you will work closely with the finance team to ensure fraud risks are managed effectively
- Evaluate and monitor high-risk transactions for potential fraud
- Report on Fraud statistics and share fraud trends to improve team knowledge and detection rates- Defend Chargebacks on behalf of BackMarket
- Suspend accounts as appropriate or lift suspension based on appeal
- Resolve customer fraud-related emails- Assist our customers and help to resolve their disputes in claims inquiries
- Work closely with internal Customer Support to ensure that while fraud risks are managed effectively, there is minimal friction to our customers
- Analyze fraud & payment data to identify vulnerabilities and take actions
Application process
- Video-call Interview with the Talent Acquisition Specialist (30 min)
- Case study
- Technical fit interview with the manager (45min)
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialize this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, they hope to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 16 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has raised over $1 billion in capital, which has been invested in expansion across new and current markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company benefits
- An attractive salary that comes with equity options, health insurance, paid maternity and parental leave, 401K, commuter benefits, mental health support, and more,
- Flexible working hours and hybrid models that let you choose which days you to work in the office and at home (because work-life balance is an individual right)
- Professional development programs, internal mobility, and the opportunity to make your career what you want it to become
Company HQ
19th arrondissement of Paris, Paris, IDF
Leadership
Previously Logistic Export Assistant at Devanlay Lacoste and Account manager at Neteven.
Vianney Vaute
(Chief Creative Officer)Previously Digital Strategist at Visual Link, Strategic Planner at BETC Paris and Strategist at Five by Five.
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