Senior Analyst, Industrious
Commercial Strategy and Analytics
$90-100k
This role is also eligible for an annual bonus and participation in our long-term incentive program
More information about location
Coworking & private office space
Be an early applicant
Coworking & private office space
1001+ employees
Be an early applicant
$90-100k
This role is also eligible for an annual bonus and participation in our long-term incentive program
More information about location
1001+ employees
Company mission
To meet people where they are to deliver a better work experience.
Role
Who you are
- 3 to 5 years of experience in an analytical role such as Strategy, Operations Analytics, or Customer Insights
- Advanced Excel modeling skills with the ability to build dynamic models from a blank sheet
- Strong storytelling ability, capable of translating complex data into clear arguments for executive audiences
- Experience working with messy or imperfect datasets
- A background in recurring revenue models, SaaS, hospitality, or real estate is highly preferred
- You are a self-starter who enjoys solving ambiguous business problems more than running predefined reports
- You thrive in the gray areas and are perfectly comfortable starting with incomplete data and figuring out how to make it usable
- You have a low ego and believe that sharing data and collaborating across teams yields the best results
- You are naturally curious and care deeply about the actual business impact of your analysis, always asking "what happened next?"
- You take deep ownership of your work, digging in to fix a metric that looks wrong rather than just reporting it
What the job involves
- We are looking for a Senior Analyst to join our Commercial Strategy and Analytics team
- This role sits at the center of the business, translating messy real-world operating data into clear decisions that drive our operational health and member experience
- Reporting directly to the Senior Director of Commercial Strategy and Analytics, you will own the end-to-end analysis of how our locations operate and how our members behave
- Unit Health Analysis: You will surface performance insights at the unit level, evaluating key metrics like yield per square foot and flow-through
- Retention Intelligence: You will analyze patterns in churn rates and cohort data to predict member behavior and activate proactive save playbooks
- Member Segmentation: You will create member cohorts based on industry and company size to directly inform our sales strategy and addressable market sizing
- Executive Storytelling: You will translate complex, unstructured data into clear narratives and presentations for senior leadership
- Cross-Functional Partnership: You will collaborate deeply with Operations, Product, and Finance to ensure your insights drive actual business decisions
- What Might Your Day Look Like:
- It is Tuesday morning and you are diving into a new project focused on member upgrade cycles
- We want to know exactly how and when an Access member decides to grow into a Private Office user
- The data is not perfectly packaged, so you start by pulling raw usage and billing data, cleaning it up, and building a logic-heavy model from a blank Excel sheet
- You use an AI tool to enrich the data that’s missing key enrichment
- By the afternoon, you are on a call with Regional Directors to pressure-test your assumptions and get their on-the-ground perspective
- You realize the story is getting complicated, so you synthesize your findings into a crisp, executive-ready presentation
- You are not just showing them a chart; you are telling them exactly which member cohorts we should target for upgrades next quarter
Our take
Industrious was founded in 2012 when its creators noticed that people often work d better in hotel lobbies and coffee shops than in traditional offices. This inspired the company to develop flexible workspaces that blend the casual environment of public spaces with the resources, security, and professionalism of an office setting.
Shared flexible workspaces are nothing new, but Industrious has successfully differentiated itself from larger competitors like WeWork by focusing on management contracts with landlords rather than leasing properties. The company has seen its revenue triple in recent years and has even taken over WeWork's former headquarters in Manhattan.
As demand for smaller, flexible office spaces grows, Industrious is thriving. With partnerships like CBRE and its expansion into key markets, the company is ready to capitalize on the shifting trends in office space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2022
$100m
GROWTH EQUITY VC
Aug 2019
$80m
SERIES D
Total funding: $322m
Company benefits
- Healthcare - We care deeply about the physical and emotional well-being of our employees. That’s why we offer a range of plan options through United Healthcare, including a variety of employer-paid plans that provide coverage for employees and their families
- Flexible Vacation Time - At Industrious we have a flexible PTO policy. This encourages people to enjoy life outside of work, recharge and look after their mental and emotional health. Take the time you need to have a balanced and fulfilling personal life
- Paid Parental Leave - Families come in all shapes, sizes, and types. We welcome each new addition with generous paid leave so that you can bond with your new child
- Learning & Development Grant - We’re committed to your professional development. We’re proud to offer a yearly grant so that you can take a class or learn a new skill
- Employee Resource Groups - These groups support, promote, and celebrate team members united around shared characteristics or life experiences
Company HQ
Union Square, New York, NY
Leadership
Jamie Hodari
(Co-Founder & CEO)Prior to Industrious, they co-founded and served as the CEO at Kepler, a rapidly growing experimental university that Scientific American called a "daring global experiment" to bring "top-tier instruction to the neediest parts of the planet."
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