Solutions Engineer, Sona
$170-200k
+ Equity and 25% team-based bonus
More information about location
2-3 days a week in office
AI-powered people operating system for frontline teams
Be an early applicant
AI-powered people operating system for frontline teams
101-200 employees
Be an early applicant
$170-200k
+ Equity and 25% team-based bonus
More information about location
2-3 days a week in office
101-200 employees
Company mission
To solve the unique challenges of frontline work with truly intelligent AI that empowers every employee.
Role
Who you are
- Experience as a Solutions Consultant, Sales Engineer, or in a technical pre-sales role - we're also open to implementation backgrounds with strong commercial exposure
- A background in scheduling, workforce management, HR tech, payroll, or adjacent products. For this founding role, knowing the space matters - you'll need to be credible in conversations from day one
- You've worked in a startup or scaleup environment with a complex, modern product that changes frequently. You learn fast and thrive on ambiguity
- Strong discovery and storytelling skills - you lead with problems and outcomes, not features, and you can adapt your narrative to different personas and sectors
- You're self-starting and proactive. You'll be the first SC in the US, which means building process, seeking out what you need, and operating independently across timezones
- Experience with AI-powered products, or a genuine interest in applied AI
- Bonus: you've been in an early-stage solutions role and know what it takes to build the function, not just run it
What the job involves
- We're hiring our first US-based Solutions Engineer (Pre-Sales) to join the commercial team and support Sona's expansion into the North American market
- Reporting to the Director of Solution Consulting in London, you'll be the go-to technical and solution-led partner for our growing US sales team, working primarily across the Hospitality and Retail sectors
- This is a founding role
- You won't be slotting into an established playbook - you'll be building one
- That means shaping how Sona sells in the US, creating demo flows and assets tailored to the market, and partnering closely with Account Executives to turn complex workforce challenges into confident buying decisions
- You'll also work alongside Product and Implementation to feed insights back from the US market and ensure seamless customer handovers
- To do that well, you'll need deep familiarity with the workforce management, labor optimisation or HR tech space, the ability to lead discovery and demos that are consultative rather than feature-led, and the self-sufficiency to operate effectively with half your day running ahead of the UK team
- The solution consulting function at Sona has real influence - this isn't a demo-on-demand role, it's a seat at the table in how we win enterprise deals
- Own the technical and solution-led side of the US sales process, from discovery through to proof-of-concept engagements and RFP responses
- Partner with Account Executives to tailor and lead product demonstrations that connect Sona's capabilities to customer pain points and business outcomes
- Build deep expertise in the Sona platform and become a trusted advisor to US prospects and customers across Hospitality and Retail
- Develop and refine US-specific technical sales assets, including demo environments, competitive positioning, and sector-specific playbooks
- Collaborate with Product, Engineering, and Implementation to relay US market feedback and ensure seamless handovers post-sale
- Contribute to building Sona's US go-to-market capability - shaping processes, sharing insights, and raising the bar for how we sell
Our take
80% of people don’t work at desks, but the technology for deskless workers only attracts 1% of all enterprise software investment. Consequently, little software has been designed to benefit the frontline. Sona is a workforce technology startup setting out to help solve this issue, building an all-in-one platform specially designed to empower frontline workers and help their employers retain staff and operate more efficiently.
By using its app, users can view and claim shifts, communicate with their colleagues, and book holidays. Moreover, Sona has additional modules for HR, Payroll, and Engagement, so customers can manage all of their people operations in one place, or integrate with their existing tools.
Sona is an early-stage startup, yet already counts big names across Social Care, Hospitality, and the Charities sector who have combined to book millions of shifts on the Sona platform.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Apr 2026
$45m
SERIES B
May 2024
$27.5m
SERIES A
Total funding: $81.7m
Company benefits
- Share options
- Remote first and flexible working
- 35 days annual leave (25 days standard plus 10 flexible public holiday days)
- Pension contributions matched up to 5%
- Enhanced parental leave & pay - 26 weeks full pay primary parent / 8 weeks full pay secondary parent
- Co-working space stipend (if you don't live in London)
- Quarterly all expenses paid team retreats
- The latest Macbook and equipment for your home office
- Professional development budget
- Unlimited free books
- Comprehensive health insurance via Bupa
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Ben Dixon
(Co-Founder & CTO)Previously Associate - Consulting at PWC and Software Engineer at Thorlabs. Also, Co-Founder & CTO at Catapult Ventures Limited for 6 years.
Oli Johnson
(Co-Founder)Previously Associate at NEO Capital and Investment Manager at Baugur Group. Co-Founder at Catapult for 6 years.
Steffen Wulff Petersen
(Co-Founder)Previously Investment Banker at Goldman Sachs for 2 years. Since then has been Co-Founder & Managing Director at Lazada Group and Co-Founder at Catapult.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at Sona
- Fully remote work and total control over your schedule means you can excel at Sona no matter where, when, or how you like to work. We also offer extended parental leave to everyone.
- We're partnered with the Women in Tech Forum, a membership platform dedicated to supporting and accelerating the careers of women. Optional memberships are available to all women and allies at Sona to access their wide range of events, masterclasses, articles, and more.
- Salary transparency across all of our job postings means your offer is based on your experience and interview performance, not your previous salary or your negotiating skills.
- We use structured interview processes and assessment criteria to remove as much bias from our process as possible
- We do all of our collaborative work in public channels, which means everyone gets a say and the recognition they deserve, and nobody's out of the loop.
Share this job
View 6 more jobs at Sona