Technical Program Manager, Snap

• A relationship builder with natural verbal and written communication skills
• Very high analytical thinking and ability to grasp advanced concepts
• Strong organizational skills and proven project management track record
• Experience in project schedule management and work breakdown structures
• Capacity to work in a fast paced, continuously changing environment
• A demonstrated ability to manage complex projects effectively (sets clear goals, identifies roadblocks, designs solutions, and tracks progress against deadlines)
• Ability to take calculated risks to achieve engineering breakthroughs
• Someone who can prioritize, focus, and is an independent thinker and problem solver
• An individual who is self-motivated and driven and has demonstrated commitment to take accountability and responsibility for success of large programs
• BS/BA degree in an analytical field (Computer Science, Engineering, Science, Math, etc.) or equivalent years of experience
• 2+ years of Program Management / Technical Program Management experience leading cross-functional programs in the software or tech industry in a data-driven environment
• Familiarity with machine learning concepts and techniques
• Prior experience leading the development of a complex and business critical application platform in the cloud, collecting requirements, getting customer teams to onboard and maintaining operational excellence
• Development experience using Python (numpy, pandas, etc.) or other scripting language to do data analysis, advanced analytics and development of automation tools (e.g. automating slide generation, detecting outliers, etc.)
• Hands on SQL/Presto/BigQuery/Redshift experience
• Experience with data visualization tools (e.g. Grafana, Looker, Tableau, DataStudio) building dashboards, source control (e.g. GitHub), ticket management (e.g. JIRA)
• Excellent communication skills, ability to influence and hold teams accountable

Desirable

• We’re looking for a Technical Program Manager to join Snap Inc!
• As a key contributor to our Machine learning efforts across Snap, you will take ownership of technology development synergy and operations across a team of experienced and talented researchers and engineers
• Working from our Santa Monica headquarters, you’ll utilize a good understanding of research and engineering to recognize issues and risks, provide expert solutions to tough problems, and drive scheduled completion
• The Technical Program Manager will drive project development planning, scheduling, and final execution
• Lead engineers in cross-organizational projects to deliver results that move Snap engineering forward
• Maintain customer adoption and feature roadmaps of ML Platform and drive quarterly request solicitation and planning exercises
• Communicate plans with Platform customers, track migrations and feature disparities across customers
• Establish a cadence for planning, release, feedback and tracking with customers
• Deliver a realistic picture of projects’ technological scope and progress
• Efficiently track projects and development schedules, ensuring technology quality and on time delivery
• Ensure wide adoption and execution of operational excellence processes and best practices (eg. post mortem, documentation etc.)
• Foster an open and collaborative environment